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Vtech Phones

Vtech Phones

www.vtechphones.com
What is your customer experience with Vtech Phones?

Vtech Phones Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vtech Phones has a 1.0 star rating from 1 review with 100% of users saying they would likely recommend; recent feedback urges contacting customer support quickly.

Key Takeaways for Future Customers

  • Check Vtech Phones reviews before purchase and note low price level.
  • Review the Exchange, Refund and Cancellation Policy ahead of time.
  • Contact customer service promptly for support.

Negative Feedback / Risk Areas

  • Repeated product failures such as frozen monitor screens.
  • Some customers report lack of response on features like visual ringer despite following manuals.
  • Customer complaints focus on reliability and support response time.

Positive Feedback

A support representative was described as helpful and pleasant when finally reached.

View full overview ›

Media from reviews

Vtech Phones - Monitor screen stuck
Vtech Phones - Monitor screen stuck - Image 2
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Anonymous
map-marker Upland, California

Monitor screen stuck

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AI Highlights
  • We had a second Vtech 2 camera system, and the first froze after a month.
  • The second unit froze and rebooting had no effect.
  • Support was helpful.
Vtech Phones - Monitor screen stuck
Vtech Phones - Monitor screen stuck - Image 2

This was our second Vtech 2 camera system. Where we had for a month and the first one the screen froze we took back to Walmart.

Second one. The same thing happened. It was very frustrating to keep trying to reboot reset and still no response.

Finally found customer support number and your representative was more then helpful. And a pleasure to talk to.

User's recommendation: Call customer support as soon as possible

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Nancy G Nqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The visual ringer indicator on Headset #1 does not light up

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AI Highlights
  • I tried to turn on the Visual Ringer on the Vtech VS112.
  • I could not locate Audio/Visual Ringer/On in Menu/Settings; no reply from the company.

Visual ringer indicator to turn on my Vtech VS112 phone system.

I have tried to fix it via directions on your manual; but can't find the Audio.

Menu/Settings/Audio/ Visual Ringer/On

Have NOT heard from the company

Pros:
  • No technical help

Preferred solution: Apology

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