Anonymous
map-marker Houston, Texas

Authorization number needed. Your phones do not work.

It took Sams about 2 hours to get authorization to order my glasses. I got through twice and the vsp system said goodbye and hung up on me both times. Cannot reset my password, their system cant send me the screen.
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Paul R Wcg

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Verified Reviewer

No Refund/Cancellation

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I had VSP insurance for over two years and paid monthly on it. The first year I never used anything. I then went one time to the Walmart vision Center and I had an exam and bifocals and put it on the insurance. I didnt feel the value was worth the cost and went to cancel the insurance and was told that, no, I was locked down according to the contract for a full year. Stay away from this insurance !Stay S
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Stay away from VSP!

Paul R Wcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wesley Chapel, Florida

VSP SUCKS!

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Had this insurance for over two years - went ONE time to a vision center at Walmart and paid for an exam and pair of bifocals (used the insurance) - wasn't happy with the value of VSP and called to cancel -- told NO, that I'm locked in for the remainder of the policy year and can't cancel... Ridiculous....
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Stay away from VSP

RoxanneG H

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Verified Reviewer
| map-marker Travelers Rest, South Carolina

They pull payments way to early

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My payment was not due till January 1st 2021, I got a notice my payment was denied due to lack of funds. Tried calling, I was told I had to wait 2 hours because other people were calling in. This was on the 28th of December, so why are they pulling my money now? Bad business, canceling my insurance I can buy my glasses locally, total BS!!!
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Preferred solution: Cancel coverage

User's recommendation: Don’t get ripped off by them

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