Vs Barbershop
Vs Barbershop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 1 customer review; overall sentiment is mostly neutral with praise for barbers but clear concerns about management.
Positive Feedback
Great barbers, a low price level, and reviewers value the diversity of services offered.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and perceived emphasis on charging over service.
- Poor customer service with reports of unanswered phone calls and limited front office support.
- Frustration with the website and overall management responsiveness.
Key Takeaways for Future Customers
- Check Vs Barbershop reviews before booking to weigh hairstyle quality against management issues.
- Be vigilant about billing and refunds and confirm appointment details ahead of time.
- Expect skilled barbers but prepare for possible customer service or website-related delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 1 customer review; overall sentiment is mostly neutral with praise for barbers but clear concerns about management.
Positive Feedback
Great barbers, a low price level, and reviewers value the diversity of services offered.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and perceived emphasis on charging over service.
- Poor customer service with reports of unanswered phone calls and limited front office support.
- Frustration with the website and overall management responsiveness.
Key Takeaways for Future Customers
- Check Vs Barbershop reviews before booking to weigh hairstyle quality against management issues.
- Be vigilant about billing and refunds and confirm appointment details ahead of time.
- Expect skilled barbers but prepare for possible customer service or website-related delays.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Bad billing practices
- - Terrible management; the owning group focuses on billing.
- - This is at least the second owner; phone calls are rarely answered.
Terrible management. The owning group is only interested in billing.
To my understanding this is at least the second owner. The current wants seems to be completely hands-off. Vs was terrible in the past with having front office staff. It is even worse.
With the current management you will rarely if ever get a phone call answered. If you too are struggling to appreciate the management style, share your voice. Their headquarters is 2320 West Mission Lane, Ste 3, Phoenix, AZ 85021 or 602-241-****.
You can reach their COO at emilyb@***.com. You can report business practice issues to the FTC as fraud.
- Great barbers
- Management
Preferred solution: Full refund
User's recommendation: Watch your billing
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