Vroom Delivery Reviews
Vroom Delivery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vroom Delivery has a 1.9 star rating from 5 reviews; consumers are mostly dissatisfied and 50% would recommend.
Key Takeaways for Future Customers
- Vroom Delivery reviews show fast service and convenience when orders are correct.
- Frequent requests for refunds and unresolved missing items reported.
- Expect limited or slow customer service contact options.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing items and wrong orders.
- Many customers report hung calls, unreachable customer service, and delayed refunds.
- Some shoppers advise avoiding the service after no-shows or canceled deliveries.
Positive Feedback
Pros cited include convenience and fast delivery when orders are fulfilled correctly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vroom Delivery has a 1.9 star rating from 5 reviews; consumers are mostly dissatisfied and 50% would recommend.
Key Takeaways for Future Customers
- Vroom Delivery reviews show fast service and convenience when orders are correct.
- Frequent requests for refunds and unresolved missing items reported.
- Expect limited or slow customer service contact options.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing items and wrong orders.
- Many customers report hung calls, unreachable customer service, and delayed refunds.
- Some shoppers advise avoiding the service after no-shows or canceled deliveries.
Positive Feedback
Pros cited include convenience and fast delivery when orders are fulfilled correctly.
Media from reviews
Sacramento, California
Received wrong amount of items with my order
Impossible to get a hold of customer service when you dont receive your items you pretty much just lose your money. I would not use this company horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Cancel delivery, need a refund from y'all. Order through y'all from Hucks. Order got canceled, need a refund.
Preferred solution: Full refund
Lenoir City, Tennessee
Missing. Iittems
Missing 2 packs of basic and my red bull id like a refund please I hate to complain but I spent almost $49 on this on this order I want a refund I want a refund I want a refund I want a refund I'm a good I mean if you made a order and didn't get everything you I think u would want a refund as well. This is all
- Fast service
- Missing items
Preferred solution: Full refund
Annapolis, Maryland
No delivery
I waited three hours and no call no show. I tried to call room no phone number.
Couldnt contact anyone to find out what was going on. I ordered from ***.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefunds
The call hangs up when I press the option to speak to a person. I'm calling about some refunds that were never received.
- Convenience
- Customer service
Preferred solution: Full refund
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I made an order and did not receive entire order
I ordered 2 Lime Ritas and only got one. I need a refund or someone to bring me the other one. Thank you!
Preferred solution: Full refund
South El Monte, California
Missing itsm
Nobody delivered my items. I just posted a picture of what I didn't get. Can you please verify it for me, please?
- Fast
- Not my items
Preferred solution: Price reduction
Las Vegas, Nevada
Resolved: Items not received.
- - Refund needed.
- - No phone number to call; customer service hangs up repeatedly.
- - Did not include items; avoid this company.
Refund needed. This company has no phone number to call they did not include out of my items when you called the customer service listed on this website it states room delivery however when you press one for customer service they hang up on you repeatedly. Avoid this company use other well-known delivery companies.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service doesn’t exist
- - Phone support disconnects after the first ring.
- - Store lacked quantity and advised cancel via Vroom; I couldn't reach; Vroom email takes 24 hours.
Customer service phone number automatically disconnected after first ring, repeatedly.
Store didnt have the quantity of product I ordered and advised me to cancel via Vroom customer service. I called but couldnt get through or cancel so I ended up having to call the store back and accepting alternative product since my card was already charged.
Vroom offered email as an option but response was minimum 24hrs. my order wouldve sat in queue and my $$ tied up.
Poor customer service options make me cautious to use this site again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed a specific smoke shop
- - Vroom helped after Walmart card wouldn't activate.
- - I was a victim of identity theft, Greendot and Walmart wouldn't approve disputes.
Im here to speak about how Vroom saved me when my Walmart Debit card would not allow me to activate my card for 2 days, after waiting a week on new card, and I was a victim of Identity theft and Have police reports and all, but Greendot, nor Walmart would approve my disputes. Iam 63.
I was in hospital. I have Colon cancer.Do not put your money with them!
Preferred solution: Vroom is not the whole issue. Although, even though I put detailed directions, I never got my stuff I paid for
Refund needed
- - Didn't receive order; driver scanned ID to get it.
- - I want my money back ASAP; I never used this service and I don't know who to talk to.
I didn't receive my order and it required AID scan. That means you're a driver scan their ID to get my order.
I would like my money back as soon as possible. I never used this guy's service. Somebody referred me to you guys and this is a horrible start.
I don't know who I gotta talk to or what I gotta do. But I need my money back asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCar delivery
- - I'm waiting almost 2 weeks to get my car.
- - I paid but haven't heard from anyone and am waiting.
- - I'm paying for insurance and don't have my car.
Ive been waiting almost 2 weeks to get my car. This does not make any sense once I paid its like I havent heard from anyone and still waiting to get my car. Im already having to pay my insurance and I still dont even have my car.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I didn't receive my order
Hi name is jayva burnett I had contact
help@***.com on Oct 4, 2023 about I didnt receive my order I havent heard nothing back from them I just want a refund my email is Nicoleyahnae@***.com
Preferred solution: Full refund
User's recommendation: I don’t know
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