Yselande F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to find shiba

Hi, I would like to know how to get my Shiba stacks. I bought them a long time ago with Voyager. I heard Voyager no longer exists, but I want to know how to get my stacks with Shiba back, please.

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Loss:
$800

Preferred solution: How to get my account with shiba

Levi C Zvp
map-marker Riverside, California

I can't get my money out

I cant get my money out

I cant get my money out

I cant get my money out

I cant get my money out

I cant get my money out

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Loss:
$300
Cons:
  • I cant get my money back

Preferred solution: Full refund

Izola Yfb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

My product missing

Voyager Internet - My product missing
Voyager Internet - My product missing - Image 2
Contains 1 confidential file for company representatives

Fraud company three goggle purchass only two goggles deliver*****customer care call me customer care call me customer care call me customer care call me customer care call me fraud company fraud company fraud company

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Preferred solution: Deliver product or service ordered

Jeff G Xgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

They stole my money one of four I purchased ship for $500. Over 66 million shares kept getting free shares had 76 million last I checked they stole it they're giving me $26 million shares where is my

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You stole money from me I invested over $500 in ship you say my investing *** is $188 what the *** I paid $500 for 66 million shares when it all stopped I had about 76 million shares you just dropped me down to 26 million where is my *** money

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Loss:
$700

Preferred solution: Full refund

User's recommendation: Don't if you don't use this regularly and you just bounce back and forth eventually they will steal your money like they just did to me

Anonymous
map-marker Canon City, Colorado

I tried to get into contact with them to get my money back but they wont answer their phones or email back

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I used this company to trade crypto and now i would like to withdraw my funds, which i've been trying to do since about mid july, and have not been able to get a single penny back. It says that all trading pairs are disabled and have for months now.

We're talking a couple thousand dollars here not just a few hundred bucks. Anywho, no one will get into contact with me, I can't seem to get into contact with them and it seems like they just dont care.

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Joseph J Fxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

713440****

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I was locked out of my account for a while but I got back in it and it don't have any of my purchases

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Leia S Xxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Can’t access account

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Please call me at 910753****. I cant remember password and link to change doesnt work.

Last year I tried to start account but never got confirmation so I thought it didnt go through so I tried again with another email. Dont remember which one was excepted but I used for along time and transferred money into. Now my app wont accept my password and wont let me change password. It says there are 2 accounts.

Please help. Ive tried contacting support several times but keep getting the same automated replies

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User's recommendation: Customer support is automated. Can’t get help getting back into my account

Elouss C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Update my phone number

How do I update my number

I cant long in into my account because I changed my phone number and it keeps sending me a code

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Victoria B Ipl
map-marker Houston, Texas

CANNOT DEPOSIT/PURCHASE/TRANSFER ASSETS TO MY ACCOUNT

I HAVE BEEN A VOYAGER ACCOUNT HOLDER FOR OVER 6 MONTHS. Until now, it has been my favorite crypto exchange.

I've never had any issues with my account and have slowly been moving ALL of my crypto currency (from other exchanges) to Voyager. However, recently, when I try to deposit fiat,buy crypto or transfer crypto, I cannot. I received a message from Voyager that"they currently are "not able to deposit (fiat or crypto), or transfer assets in my account." NO reason given. I hav submitted an email to Support over 3 weeks ago ...

NO response. I re-submitted an email two days ago. Still, no response from Voyager, except for several emails asking if I was satisfied with Voyager's resolution of my issue. THERE HAS BEEN NO RESOLUTION.

There has not even been a response from your support group. I have missed out on several trades I cannot do anything with my account. I cannot even deposit more USDC. Nothing in your services agreement allows you to stop processing deposits or transfer into/out of my account, especially without notifying the customer and/or providing a reason for the action.

This action has been compounded by your failure to respond to my email which was first sent over 3 weeks ago. RESPOND TO THIS EMAIL ASAP nad tell me what steps to take to rectify this issues and get access to my voyager account.

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