Voyage Prive
Voyage Prive Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Voyage Prive has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: If you have available digital currency you can cash out daily.
Cons: Need lotssss of money.Recent recommendations regarding this business are as follows: "Follow up and refuse to pay for the company’s mistake", "Take with a pinch of salt The Voyage Prive Promise of a unique selection of high end accommodation on their website.", "Think first", "Always contact customer service directly. Emails etc are a waste of time", "Forget communication over the weekend unless you enjoy speaking to computers .s".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Voyage Prive has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: If you have available digital currency you can cash out daily.
Cons: Need lotssss of money.Recent recommendations regarding this business are as follows: "Follow up and refuse to pay for the company’s mistake", "Take with a pinch of salt The Voyage Prive Promise of a unique selection of high end accommodation on their website.", "Think first", "Always contact customer service directly. Emails etc are a waste of time", "Forget communication over the weekend unless you enjoy speaking to computers .s".
Review authors value the most Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Enfield, Meath
Complaint I satisfaction conclusion
On booking a holiday to Tunisia 17/8/2024-22/8/2024and paying a deposit of 320 sterling I was shocked on receiving my confirmation that the dated they booked where for September not August. This was their mistake as I was attending a wedding in Tunisia.
On contacting them I received no satisfactory response instead put on an automated answering machine. Leaving me no option but to cancel my booking .
They kept my deposit and had the nerve to send me an e mail requesting the balance. I am now at 79 out of pocket due to the incompetence of this company and have to book another flight and hotel.
User's recommendation: Follow up and refuse to pay for the company’s mistake
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Piraeus, Attica
Shockingly poor customer service
The hotel we are currently staying in has been completely misrepresented on the website. We contacted customer services as soon as we arrived- the reply was we will try to get back to you within 72 hours.
Bearing in mind this is a short break - that was not acceptable. We were invited to use their WhatsApp messaging service - which we did, but we are still waiting for a reply to that.
We contacted Customer services 9am UK time the second day of our holiday and we are now on day 3 and we are STILL waiting for action.
We did receive a phone call from a third party asking us questions about our hotel - but again- we paid our money direct to Voyage Prive - they should be making the calls and solving the problems.
We were told that an email would be sent (at 9am yesterday) so we could upload our images of the hotel, but we are still waiting for that too.
We have previously had 8 holidays with VP, so I dont even feel like a valued customer. We are spending our days waiting for calls, looking for emails, sending messages. Its not a holiday.
We paid a lot of money for this, took time off work and it has been frustrating, disappointing and upsetting.
I am not going to upload the name of the hotel - it is not their fault, it is VPs for selling something better than what it is on their site.
Example from photo - this is advertised as a recently renovated 4 star hotel with an open gym and multifunctional court. Make your own mind up.
User's recommendation: Take with a pinch of salt The Voyage Prive Promise of a unique selection of high end accommodation on their website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Withdraw money
I am in voyage prove affiliate program and I gave in all my savings I had and now I have no more money left on me. I have completed 38 journeys and stuck on 39 cuz they brought up an usual increase in price.
They are asking for $126000 and I dont have such kind of money I have already invested about $50k and I that was my lifetime savings.
Even if I work for next five years I will not be able to get $80k please I dont want any commission I just want all my invested money back. Please help me from this I am becoming mentally sick since I dont have access to such money and due to that reason I will lose my $50k.
Please show some mercy and help me get out of this.
- If you have available digital currency you can cash out daily
- Need lotssss of money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer support at weekends - several weeks of emails and telephone calls
We could not check in for our flights with Emirates
VP customer services are not avail at weekends
VP chat bot did not recognise our booking
Emirates did not have our booking
2nd issue:
VP sold 5* luxury holiday "jewel of India tour with 5* Oberoi hotels" and the image of the hotel used to sell the holiday is the Amarvilas.
Although we were confirmed in each Oberoi hotel at the time of payment and booking and I also pre-checked the Oberoi online booking system prior to payment to ensure all was good. We have been informed this week that the Amarvilas is now fully booked and we are staying in a different hotel.
Oberoi Hotel Group are also to blame here
Preferred solution: Full refund
User's recommendation: Think first
Confusion and anxiety
Confusion re the reason why the hotel had no booking details of our reservation. After quite a few direct calls to customer service from myself and daughter over a few days- only one adviser could explain.
We were still very uncertain and concerned with the explanation given until the day before our travel, when the hotel sent an email to my daughter confirming the reservation etc.
All the upset would have been avoided if a proper explanation as to why our reservation reference was not registered with the hotel. In short the experience marred our anticipated holiday somewhat- (wrecked with anxiety)
User's recommendation: Always contact customer service directly. Emails etc are a waste of time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Taunton, Somerset
Change name on booking D13OXR
no one available to speak to over weekend regarding booked holiday. I bet if I was trying to book somebody would have been available.
User's recommendation: Forget communication over the weekend unless you enjoy speaking to computers .s
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Hi, Voyage prive does not offer any affiliate program, the website you're showing in your screenshots is a fake one and not Voyageprive's one. You probably sent money to an organised fraud.