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VoodooDreams Casino

VoodooDreams Casino

www.voodoodreams.com
What is your customer experience with VoodooDreams Casino?

VoodooDreams Casino Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

VoodooDreams Casino has a 1.2 star rating from 4 customer reviews and consumers are mostly dissatisfied; reported issues center on payouts and support.

Positive Feedback

None listed; recent recommendations repeatedly urge others to avoid the site.

Negative Feedback / Risk Areas

  • Frequent complaints about withheld or partial withdrawals and pending payouts.
  • Verification problems preventing payouts and account blocks reported.
  • Poor or absent customer service and live chat, causing unresolved disputes.

Key Takeaways for Future Customers

  • Check VoodooDreams Casino reviews and documented customer complaints before depositing.
  • Expect potential withdrawal delays; keep verification documents and correspondence saved.
  • Consider established casinos with responsive customer service instead.
View full overview ›

Media from reviews

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VoodooDreams Casino - Take out money - Image 2VoodooDreams Casino - Take out money - Image 3VoodooDreams Casino - Take out money - Image 4VoodooDreams Casino - Take out money - Image 5VoodooDreams Casino - Do not hand out withdrawals even when vitrification completeVoodooDreams Casino - Refused to pay
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Show reviews that mention
withdrawal account verification money emails pounds customer service timing reason card
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Anonymous
map-marker Newport, Newport

Take out money

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VoodooDreams Casino - Take out money
VoodooDreams Casino - Take out money - Image 2
VoodooDreams Casino - Take out money - Image 3
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I withdrew 562 pounds and only received 160 pounds and I will report you to the police, it is a scam, you do this to everyone.

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User's recommendation: Voodo dreams

Kieran P Mod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not hand out withdrawals even when vitrification complete

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VoodooDreams Casino - Do not hand out withdrawals even when vitrification complete

I won £2000 and they haven't given me the money even when I completed their verification. Then I withdrew £276 and only that one came through. The £2000 is still sitting there in pending.

View full review
Loss:
$2000

Preferred solution: My withdrawal

Resolved
Ogleby D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Withdrawal not processing and customer service has stopped working.

Tried withdrawing 60 pounds, and four hours later it's still awaiting approval. I attempted to contact their customer service team, but that no longer works, and I suspect foul play.

There's no phone number and no reply from emails. Could be a one-off, but be wary.

View full review
Loss:
$60

Preferred solution: Full refund

Anonymous
map-marker Dingwall, Highland

Not paying out

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Won money but they say my id isnt enough to verify my account. Never had this problem with any other sites.

Communication is awful. Getting nowhere with them.Angry

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Resolved
Debbie S Gbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Withdrawal

Updated by user Mar 26, 2025

Company fixed the issue and I have been provided with apology.

Original review Mar 11, 2025

Hi, I've gone through verification and I still haven't received my withdrawal. When will this be paid? Thank you.

View full review
Loss:
$530

Preferred solution: Full refund

Anonymous
map-marker Wrexham, Wrexham

Withdraw

AVOID !!!@ i made a withdraw from my PayPal account of £600 which should of been a instant payment into my account which it still says it's in process I spoke to live chat and they said they have many withdraw to complete and mine would take time now they have blocked me from live chat i have also made a withdraw from my debit card account aswell of £700 and I have also have sent verification documents i have been inquiring when payment would go into my account. I have also sent emails of proof of my winnings and documents still no response back.

[ Discussed by this casino site. ]

View full review

User's recommendation: Avoid

Anonymous
map-marker Manchester, England

Account has changed from what I was promised

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The withdrawal timing was so fast this is the reason I opened an account. now this has changed to days and I wasnt made aware

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Anonymous
map-marker Cheadle, Stockport

Reason for my review is ive messaged you guys regarding my blocked account with my money in it £1700

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So my account when i go to log in says excluded from are casinos cant upload it to my acount as it is excluded cant speak to people on live chat so i have to wait for about 3 days for a reply i want to know what is happing with my winnings in my excluded acount

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User's recommendation: dont bother signing up stuck to your well known casinos this site is a joke

Anonymous
map-marker Hackney, Hackney

Withdrawal

Dose my account need to be fully verified for me to get my withdrawal because I haven't fully verified my account yet

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Anonymous
map-marker Cannock, Staffordshire

Not paying out winnings

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Deposiited and won but making it difficult for me to receive. Want me to go to open banking whichni wont due to security.

They state my bank wont accept back on my card.

Not giving any other option and have locked my account. Ignoring my emails

View full review
Emil M Gio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mein Gewinn einfordern aus 2021

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Updated by user May 27, 2023

2 jahre warte ich auf eine Lösung das Unternehmen voodoodreams.com ist einfach unseriös

Updated by user May 27, 2023

nichts ist passiert oder hat sich in Richtung Lösung bewegt.

Updated by user May 25, 2023

After 2 years of fighting with lawyer and court legal Action vs. Voodoodreams.com, sorry never more.

Updated by user May 24, 2023

Immer neue Ausreden, Weil ich meine Firma von UG zur GMBH wachsen lassen habe mit Geld meiner Kunden ( Bareinzahlung) wollen sie detailliert wissen woher ich das Bargeld habe als Unternehmer mit Geld von Kunden.Trotz Bank Dokumente und Kunden Rechnungen mit Summen die das 3000 fache meiner Bareinzahlung beweisen im Orginal von Bank etc.VERWEIGERN sie bereits 2 Jahre die Auszahlung weil ihr Casino in Deutschland gesperrt wurde.Weil es keine Lizenz hat für Deutschland bekomme ich meinen Gewinn nicht.Ziehe vor Gericht in Malta und werde sie überall verfolgen mit Polizei ♂️ und Anwälte.

Original review May 24, 2023
Habe immer legal gespielt und gewonnen sie verweigern meine Auszahlung des gewinns und ich kämpfe mit anwalt und polizei aus Deutschland für meinen gewinn.
Dieses Casino ist Kriminell und kommt immer mit neuen ausreden.
Habe hier eine GMBH firma und in Deutschland gibt es sowas Kriminelles nicht.
Bitte um hilfe ich werde nie aufgeben entweder bekomme ich meinen legal erspielten gewinn oder ich ziehe bis zum gericht in malta dort habe ich bereits auch einen anwalt eingesetzt.
View full review
Loss:
$12000
Pros:
  • Keine
Cons:
  • Sehr negative menschen im support ohne moral

Preferred solution: Meinen Gewinn von über 10.000 €

User's recommendation: Finger weg

Shanannon O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refused to pay

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VoodooDreams Casino - Refused to pay
VoodooDreams Casino - Refused to pay - Image 2

Dear Sir / Madam,

I am writing to you to raise an issue about: Gambing

The issue that I have experienced was: I was playing and played out my bonus and went to withdraw my money and they refused. They straight up knew I played the bonus out and I have proof of it because of their inhouse chat between eachother they clearly say it was played out.

There was also transactions for 12600.00 and 1375.03 that were approved withdrawal that I never received.

Please do not refer me to 158817 email!!

Hi - I am writing to you once again to ask you to please review the data you have in regards to my bonus on November 5, 2020 and reconsider your decision. Please do not disregard the information I have included in this email as it took me a lot of effort to put this evidence together and would like someone at voodoo to take the time to review this.

I would like a manager to review the information and data that was provided to Pardee Consulta and the information I was provided to previously and compared to the data you have provided me when I requested all the data you have to be provided to me.

Below are actual facts and evidence that I did not violate any bonus. And it will prove that the data provided to Pardee was not true and should be corrected asap as the data they received and made their decison on was based on false data information. I compared the data from the information you provided to Pardee Consulta to the data I just received when I requested access to all my information at voodoo had from me.

And the discrepancies are very evident and do not match up even a little.

According to the closure report from Pardee Consulta the information you provided to them was as follows:

2020-10-27 22:01:31 - started bonus

2020-10-27 22:25:37 started wagered bonus

2020-10-27 22:43:48 ended wagered bonus

2020-10-27 22:25:37 won 314

2020-10-27 22:42:43 bets higher than 5

2020-10-27 22:43:44 bets higher than 5

2020-10-27 22:43:48 end of bonus

2020-10-27 23:47:47 withdraw 9000

2020-10-27 23:49:15 withdraw 5000

And the information I just received from Voodoo security is as follows:

2020-10-27 23:37:44 won 314 (compare to above time)

And these amounts below were won after the times indicated above to Pardee Consulta and after the bonus was compete.

2020-10-27 23:51:27 won 1250

2020-10-28 00:07:20 won 8250

2020-10-28 00:08:51 won 6250

The bonus B-4-1 ended at 2020-10-27 23:25:37 and shows as complete in the data you just provide me

And a bonus for money train ended at 2020-10-27 22:49:12 and shows as auto complete in the data you provided me

I would also like to add that on the data I was provided there was missing game plays between 2020-10-27 22:01:31 to 2020-10-27 22:49:06. Which would be all the information that was provided to Pardee as stated up above which was what you based your decision on.

202010****60010****

2020-10-28 0:47 Withdraw 9000 CAD WithdrawRejected

202010****60010****

2020-10-28 0:49 Withdraw 5000 CAD WithdrawRejected

202011****60001****

2020-11-04 12:00 Withdraw 1375.03 CAD Approved

202011****60001****

2020-11-04 12:01 Withdraw 12600 CAD Approved

I think you get the point I am trying to send out now. I am not being taken seriously and I feel I have been cheated out of my winnings and would like the money to be paid to me asap as the data shows that this money was won fairly. There are no bets placed over 5 until the bonus was wagered as it clearly shows in the data provided to me...

actually all the bets entered were all consistent with the wager at 4.50. I have a screenshot of your internal conversation which states I indeed was done the bonus and a supervisor responded and said don't pay and when I was done playing a campain to confiscate my winnings and the cs agent was confused about this.

I will win this case in court based on the evidence and am asking you to please reconsider your decision before this information goes public.

Also, if you are looking for someone to work for you in your data integrity department I would be happy to he

T look forward to hearing back.

Sincerely,

Shannon

View full review
Loss:
$16000

Preferred solution: For them to appogize and pay up

User's recommendation: Tho

Umar K Gkz

They have kept my funds

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I made a withdrawal of four thousand pounds and they have found every excuse to keep my money its nearly been a year Ive gone through their adr service called ibas who is also involved with them I now believe who did not help me in anyway or form they also now wont speak to me the operator doesnt respond to any emails I just now feel like they have stolen my money.

View full review

User's recommendation: Never use them

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