Teresa G Sqj
map-marker Charleston, West Virginia

I lost $141.00

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I ordered 5 real life looking babies from vonluxe, have a tracking number, but nothing. I can't load up the site either. What can I do?

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Loss:
$141

Preferred solution: Full refund

Jo-Anne W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dartmouth, Nova Scotia

I never received the items I paid for

Vonluxes - I never received the items I paid for

I ordered paint rollers from VONLUXES that I never received.

I wrote many, many times with no resolve.

I was told to wait a little longer, but nothing ever came.

I got tired of writing to this company with no results.

View full review
Loss:
$100
Cons:
  • I was ripped off money

Preferred solution: Full refund

User's recommendation: Stay clear of VONlUXES.net

Donna B Jrt

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

Warn others of fraudulent company

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Vonluxes - Warn others of fraudulent company

Vonluxe took my money and never sent the product. Ive seen the product again under different company names. I have filed a complaint against this company with the FCC and BBB

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User's recommendation: SCAM - DO NOT ORDER FROM THIS COMPANY!!

Annette S Foe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I was ripped off and want reimbursement

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Vonluxes - I was ripped off and want reimbursement
Vonluxes - I was ripped off and want reimbursement - Image 2
Vonluxes - I was ripped off and want reimbursement - Image 3

They sent me a piece of plastic doll about 7 inches long but I ordered and paid for a 21 inch real lifelike baby doll

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Loss:
$40

Preferred solution: Full refund

User's recommendation: Don't purchase through them

Miriam W Dgz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never recieved my order

I placed an order in April 2020, I sent emails to the company but response was in Chinese and they said it was shipped. Shipped, but I never received it.

What now? Will you replace or refund?

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Loss:
$54

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Hamilton, Ontario

I placed a order on april 28 2020 and still have not received my order

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I have been contacting thought the customer service where I place the order and all they keep telling me that first it was stuck at the border and I would be getting it soon . The second time I contacted them they said that that it was still at the border and they would resend another one and send it Express and I would get did fast .

The third time it was because of the pandemic.

The forth time that they were really sorry about the inconvenience but please be patient it was on the way . This has been going on since april 28 2020

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Anonymous
map-marker Hamilton, Ontario

I placed a order on april 28 2020 and still have not received my order

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They just say it been stopped at the border and it's on the way please be patient. This has been almost eight months

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User's recommendation: Don't buy anything from this company

Ladonna B Zvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ive paid right a hundred for my orders t;ey should been here las month

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No phone number. Have not recvd any of my order very dissatisfied and pissed

View full review
Loss:
$100

Preferred solution: Full refund

User's recommendation: Good luck i think i got scammed

Barbara G Dti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sanford, North Carolina

Order baby doll 2 months ago still not received

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Idk what happen it said it was in Greensboro NC last time I check but still haven gotten Greensboro is only 45 miles from me

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Kim M Ywu

Order placed

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I have not received a tracking number and the phone number is not working. I have texted them many times and no response so I want to know what I need to do to get my money back or talk to them

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User's recommendation: Do not order they are Thiefs

Anonymous
map-marker Denver, Colorado

Order

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I ordered on September 10th and have got one response saying be patient and I have tried to get through to them by text many times since then and they wont text me back. There is no phone number that I can call and they better hope I get my order or Im going to the Attorney General! I spent $39 and Im not just giving my money away

View full review

User's recommendation: Don’t order. No communication

Lee D Yxp
map-marker Murrells Inlet, South Carolina

Return

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Phone number has been disconnected.

View full review

Preferred solution: Full refund

User's recommendation: Avoid

Celia G Atd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Millville, New Jersey

Merchandise paid but never received.

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On April 7;2020, I ordered paint rollers they got my money but I never received the merchandise. Im a senior and I want everybody knows that they should never order.

From this company. After I place the order the company name change from vonluxes.net to Smiley Homey. The charge was $39.96. I lost the money but I believe your company will loose more With today and technology it take few minutes.

My name. Celia Gonez Alceliagonez@***.net

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User's recommendation: Do not order from these 2 companies

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Art for Your Home Not Museums

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