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Von Maur

Von Maur Reviews

www.vonmaur.com
What is your customer experience with Von Maur?

Von Maur Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Von Maur has a 4.0 star rating based on 1 customer review. Consumers are mostly satisfied, praising customer service and value; price level reported as low.

Key Takeaways for Future Customers

  • Reviews note strong customer service and convenient location for in-store concerns.
  • Online order handling can be resolved; shoppers mention easy cancellation processed online.
  • See Von Maur reviews for first-hand feedback on price and service.

Negative Feedback / Risk Areas

  • Primary customer complaints involve lack of notification when an order is canceled.
  • Expect follow-up needed for order confirmation and refund communications.

Positive Feedback

Customers appreciate responsive customer service, prompt online cancellations, and generally low price levels.

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Anonymous
map-marker Munith, Michigan

Online order not received

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Thanks for having a real person

Should have notified us that order was canceled . Suggest separate notification confirming order

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Georgio Cgs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have no title

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Updated by user Nov 20, 2024

I am very pleased that you canceled my order right away I didn’t have to talk to anyone. Very good customer service

Original review Nov 15, 2024

I was very pleased that my order was canceled because I ordered the wrong size and it was taken care of online

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