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1st I get a sales person on the phone who tells me the listing tool on Volusion is a 1 click process to send to Ebay and Amazon. I was very happy about that and signed up immediately. The Account Manager then says the Sales person was incorrect and I have to list 1...
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1.0
I didn't like
  • Sales people lying to just make commission
  • Intentionally misleading contract
  • Total deception
#1009536
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We have been with Volusion for quite some time now, and there have definitely been problems with the whole company. Over the past few months, it has gotten much worse. Something has gone haywire with the program. Google shopping feeds not working, site maps a disaster,...
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1.3
I liked
  • Misleading but very nice sales people
I didn't like
  • Pricing
  • Bad service
  • Page load speed
#994793
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I signed up for a 'starter-bundle' for $99 that was to include one month of Premium hosting, one year of SSL certificate, one month of help from a 'Volusion Expert' and $300 worth of advertising credits. After the 2nd month you could elect to go with any of the 4...
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Anonymous

Anonymous I had a very similar experience with this company. The worst service and the most underhanded, shameful business practices of anything I have ever experienced.

1.1
#956968
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Ecommerce Platform Review

#628102
Terrible horrible company gves you.a.hard time since day one, when you finally get your online store.set up.you.get no customers so is a waste of time.and money i am starting to find out.
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Website Review

#627357
Sold me a overpriced unusable template and won't work with me to fix the problems in their own poorly designed template. Everytime I contact for assistance they try to sell me something.
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Cancelled Service Charges Review

#514305
Ive canceled with project manager and never used service. Had a customer service complaint resolution person call and can't get them to stop charging my card. Rip offs!! Do not use them!!
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Trial Membership Review

#503290
Omg what does cancel a trial mean????? Talk ignorance charges on my credit card and I've told all departments as they said I had to and I can't stop the drama!!!! No one listens or is on the same page
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Singed up 4 days ago for premium service with priority support and my store number is never acknowledged when I call in so I have to sit and wait for hours to get tech support. The supposed account specialist never contacted me to help me. I spend dozens of hours...
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Anonymous

Anonymous Resolved

1.0
I liked
  • Very bad
I didn't like
  • Total deception
#929315
Reply to reviews
I am a freelance e-commerce solution provider. I have years of experiencing migrating data from one platform to another via CSVs. But Volusion spreadsheet import system is really awful - I havn't seen in recent history. First of all you cannot upload product pictures...
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Just don’t do it. Save yourself the trouble. These are direct quotes from their automated emails to me after paying for a premium template ($895).“The initial customization on your site is restricted to the spec sheet attached.Items that are not highlighted on the spec...
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I have operated a volusion webstore for 5 years, after hiring their "design team" to redesign our website we totally lost all of our SEO rankings. Not only was the design team terrible and slow to respond, they will not correct the custom coding done by them which...
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1.0
I liked
  • Have a good pitch
I didn't like
  • Use of site
  • Account management
  • Design
#909976
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We opened a volusion ecommerce store earlier this year, we had been selling on ebay for over 11 years successfully so we are not newbies at selling online, volusion sold us a bill of goods with theyre sales pitch of how if we host with them and use the shopping cart...
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They claim it was $15 per month. It is not. They will charge you $132.00 off the bat. A salesman will contact you before you are able to try the one month for free. The salesman will tell you about an incredible offer that will expire soon. He also will sell you a...
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Contact Volusion

Headquarters Address:
Volusion, Inc.
8911 N. Capital of Texas Highway, Suite 1200
Austin, TX 78759
Phone:
(800) 646-3517
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Companies similar to Volusion

I am very angry customer For Volusion This is what happen, one of your sales mislead me for first place, to tell me if you register for $99.00 we will build eCommerce website for your system, after 2-3 days keep calling and calling and emailing, I find out it is not...
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1.1
I liked
  • Very bad
#886160
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