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Volkswagen of Downtown Chicago

Volkswagen of Downtown Chicago

www.dtvwchicago.com
What is your customer experience with Volkswagen of Downtown Chicago?

Volkswagen of Downtown Chicago Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Volkswagen of Downtown Chicago has a 1.0 star rating from 1 review and customers are mostly dissatisfied, citing high prices and poor customer service.

Positive Feedback

The facility is described as beautiful.

Negative Feedback / Risk Areas

  • Customer complaints about hidden fees and a dealer raising price after sale.
  • Allegations of unethical behavior, offering money for positive reviews and false claims about gift cards.
  • Poor treatment and lack of respect from staff and limited diversity of products or services.

Key Takeaways for Future Customers

  • Check Volkswagen of Downtown Chicago reviews before buying and verify billing and final paperwork carefully.
  • Be prepared to question customer service and price level; consider alternatives if concerned about trust or transparency.
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Fred W Ige

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Excessive Hidden fees/unethical practices

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AI Highlights
  • - I bought a pre-owned car at list price.
  • - Dealer raised the price by almost $500.
  • - They offered payment for a review and claimed a $250 gift card was sent.

I purchased a Pre-Owned vehicle at list price...Dealer rhen raised price almost $500...Gave Dealer a bad review...now they're offering me money for a good review...they also posted they had sent me a $250 gift card...A LIE

Loss:
$645
Pros:
  • Beautiful facility
Cons:
  • No respect for customer

Preferred solution: The amount overcharged plus, detail plus tax

User's recommendation: Stay away from Volkswagen of downtown Chicago

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