Volkswagen Group
Volkswagen Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution. Pros note a good interior built, while cons report many technical issues. Recent recommendation reads "I never recommend VW anymore." Reviews cite poor customer service, dissatisfaction with discounts and special offers, and a high price level.
Positive Feedback
The interior build quality is praised and some users note solid cabin design despite other issues.
Negative Feedback / Risk Areas
- Repeated technical faults such as unresolved window behavior reported at a service center contribute to Volkswagen Group customer complaints.
- Poor resolution from the Ken Graff Service Center and requests for escalation indicate service process gaps.
- Perceived high pricing and disappointing discounts reduce value in Volkswagen Group reviews.
Key Takeaways for Future Customers
- Expect good interior build but verify reliability history before purchase.
- Confirm warranty, escalation paths, and service center responsiveness when evaluating service agreements.
- Compare offers closely given reported high price level and dissatisfaction with promotions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution. Pros note a good interior built, while cons report many technical issues. Recent recommendation reads "I never recommend VW anymore." Reviews cite poor customer service, dissatisfaction with discounts and special offers, and a high price level.
Positive Feedback
The interior build quality is praised and some users note solid cabin design despite other issues.
Negative Feedback / Risk Areas
- Repeated technical faults such as unresolved window behavior reported at a service center contribute to Volkswagen Group customer complaints.
- Poor resolution from the Ken Graff Service Center and requests for escalation indicate service process gaps.
- Perceived high pricing and disappointing discounts reduce value in Volkswagen Group reviews.
Key Takeaways for Future Customers
- Expect good interior build but verify reliability history before purchase.
- Confirm warranty, escalation paths, and service center responsiveness when evaluating service agreements.
- Compare offers closely given reported high price level and dissatisfaction with promotions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gilbert, Arizona
Ongoing Front Window Issue – Still Unresolved After Multiple Visits
- Front windows close smoothly at 75% or 100%.
- At 25% open, front windows lower then rise to close; rear windows operate normally; escalate.
I'm still working with the VW service center.
However, if the window is only opened to 25%, it behaves abnormally when attempting to close; the glass first lowers completely before rising back up to close. This behavior is present on both front windows, while the rear windows function normally without such issues. I am unsure if this is considered typical behavior for VW vehicles, but from my experience with other brands, the windows usually close directly, regardless of the position they were opened to.
Since I have already dropped off the vehicle several times and the issue remains unresolved, I request that this matter be escalated to VW Technical Support or the appropriate escalation channel for a more in-depth assessment and resolution. I appreciate your attention and await your guidance on the next steps.
- Good interior built
- Many technical issues in the car built
Preferred solution: Fix the Problem.
User's recommendation: I never recommend VW anymore.
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