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Voice Ai

Voice Ai

voice.ai
What is your customer experience with Voice Ai?

Voice Ai Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Voice Ai has 2.3 star rating from 1 review and consumers are mostly dissatisfied.

Positive Feedback

Reviewers value the website and note a low price point; readers checking Voice Ai reviews find the service inexpensive to try.

Negative Feedback / Risk Areas

  • Recurring billing issues and lack of payment confirmation are frequent Voice Ai customer complaints.
  • Users report no clear way to cancel subscriptions and difficulty contacting support.
  • Some customers felt forced to change credit card numbers after failed cancellation attempts.

Key Takeaways for Future Customers

  • Expect potential problems with billing and slow or absent customer service responses.
  • Consider using PayPal or monitoring your card before subscribing to avoid future charges.
  • Be prepared for a complicated unsubscribe process and keep transaction records if you sign up.
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Couldn’t Unsubscribe – Had to Change My Credit Card Number to Stop Them from Billing Me

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AI Highlights
  • - The $4/month plan offers little value.
  • - Site is confusing; cancellation is hard.
  • - Cancel requires Xsolla steps and a Transaction ID; no email.
Contains 3 confidential files for company representatives
Original review updated Jan 16, 2025

I wanted an AI voice clone service and found Voice.ai. The $4.00 monthly subscription seemed low-risk enough that I signed up with my credit card.

The service itself was nothing special.

The website is confusing and I never got anything useful done with it. I was fine paying $4.00 to check it out, though thats a very reasonable price.

But when I tried to cancel I discovered the real problems.

I could not find a "unsubscribe" or "cancel subscription" button in the Account section. Once I gave them my credit card number, I could find no way to remove it.

Voice.ai directs you to their payment processor, Xsolla, with a multi-step cancellation process that requires a Transaction ID which Voice.ai says is needed, but didn't provide to me.

In fact, they never sent any sort of payment confirmation email or message, which makes it very hard to get help about the subscription, because there is no record of it other than the recurring credit card charges themselves.

I created an Xsolla account to follow the Voice.ai instructions. Two different Xsolla support reps told me they couldn't find any Voice.ai transactions in my account, so they couldn't help.

They said to contact Voice.ai.

I wrote to Voice.ai support twice about the cancellation problems but never received a response.

Voice.ai charged my card again the next month. I disputed the charge and got the money back, but they just charged me again the following month.

I spent about two hours with my credit card company trying to block Voice.ai from future charges. After being transferred between two chatbots and five account specialists, I learned they can't block a specific merchant from making future charges. They said the only solution was to change my credit card number.

Voice.ai says they offer PayPal as a payment option, and I didn't know about that option when I signed up.

I can't speak to whether it's easier to cancel that way.

Total time spent to unsubscribe was about five hours.

There's no excuse for this. To unsubscribe with most companies takes one minute or less.

What started as a $4.00 subscription ended with me having to get a new credit card number.

Cons:
  • Recurring credit card charges i did not want
  • No unsubscribe button on site
  • Did not send transaction id with purchase

Preferred solution: I'm not looking to get anything. I just want to share my experience with others.

User's recommendation: Do not give them your credit card. Do not subscribe.

View full review

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