Vocaltech

Magic Jack Plus neglects to inform new customers not all US area codes are available with their service, ie: Whole states!!! Hawaii (808) not listed after I'd already been corerced into giving my payment info.

What the heck am I gonna do with a phone number, no one here can reach me at without a long distance call???????????

When I complained and wanted a refund/RMA # (return merchandise Authorization #) I was given nothing but THE RUN AROUND and a whole lotta crapp! And is'nt strange that there is NO PHONE NUMBER to call for ....CUSTOMER SERVICE (HA!) I smell something STINK!!!

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I purchased a Canadian Magicjack, well it's basically a Magicjack with a Canadian phone #, I purchased it and used it for 1 yr, but after a couple of months, I changed the phone # on it was allowed 1 free # change, while doing so I was offered to sign up for 5yrs for $69.95 so I did, gave them my credit card info and and was charged for $69.95. well a year after I purchased the Magicjack, I had several charges from $10.86 and $70.00 and another for $18.00 all from Magicjack, I contacted Magicjack support and they claimed my card was not charged originally for the 5yrs.

I had my previous CC statement, that clearly shows my cc was definitely charged, customer support says according to their records they never received payment. So I said whatever to them and had the new charges reversed on my credit card, Magicjack never did provide an answer as to what all the weird charges are for. Anyhow a couple weeks after the charges are reversed my Magicjack is disconnected and after confronting Customer Support again they claim this is all a mistake and that they will resume service on my Magicjack soon, and I am too expect and email or phone call from their engineering dept. Well it's been over 3 months the number is no longer in service and Magicjack refuses to reactivate my Magicjack.

So basicallty I paid over $100.00 for 1 yr of service, I used that # for my business and had all my business cards and letterhead with that phone # and it's all useless, I even tried ordering a new Magicjack Plus, because I simply want the phone # back and willing to shell out more $$$ just to get the phone # back, basically my order went through, but the Magicjack wasn't shipped neither was my credit charged so far.

I guess i'm being blacklisted by Magicjack. Basically beware of Magicjack and the company behind it Vocaltech, oh and if you want to know about the owner of Vocaltech/Magicjack, I suggest you Google "Dan Borislow" he's a real piece of work and a piece of *** scam artist.