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Viviscal

Viviscal

www.viviscal.com
What is your customer experience with Viviscal?

Viviscal Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Viviscal has a 2.5 star rating from 6 customer reviews with consumers mostly dissatisfied and mixed experiences reported.

Key Takeaways for Future Customers

  • If searching Viviscal reviews, expect some users to report hair benefits but also problems with subscriptions and billing.
  • Reviewers value reliability and product diversity; price level is medium and availability can be inconsistent.
  • Confirm auto-ship settings and contact customer service promptly to address orders or refunds.

Negative Feedback / Risk Areas

  • Repeated billing errors and unwanted charges have been reported, with customers describing difficulty stopping recurring orders.
  • Customers report cancelled orders still shipping and refunds or return labels not issued, fueling Viviscal customer complaints.
  • Many reviews cite poor customer service access and supply shortages in stores.

Positive Feedback

Some users say the supplement improved hair and well-being, one credited it with helping anemia, and a few received timely responses when issues were resolved.

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Coriana Tjt

I need to stop my Viviscal order

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I dont want it anymore needs to stop delivering every two months . Thats the reason . No details just dont continue sending it .

User's recommendation: I have none

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Anonymous
map-marker Columbia, Illinois

Cancel

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I had a family member who had gotten me enough for 6 months so when that is gone I will have to buy me some more I have been taking this for 9 months an it has helped me so much

View full review
Marietta S Cob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Viviscal helped make me not anemic

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I have multiple myeloma and couldnt get my hemoglobin to reach 12 but Viviscal put me there. Thank you

Pros:
  • Great for hair and overall well being
Cons:
  • Better pricing

Preferred solution: Information

User's recommendation: Viviscal is more than just for hair!

View full review
Alan-forPatmywife F

The most difficult firm I have ever had the misfortune to try and order from.Don't even bother to try and get in touch- it'd as easy as walking backwards up a mountain.One phone marked customer phone

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AI Highlights
  • The reviewer calls the company the worst they've dealt with online.
  • They say the company does not want customers and has poor customer access.

your impossibile company -

The worst gfirm by far we have ever tried to deal with online- they do NOT want customers

A m oron must be behind their pitiful attempts at propvidiong customer access.

I'll keeop moving on all righjt- you are an utter waste of time

User's recommendation: avoid this terrible firm

View full review
Debbie K Fju
map-marker Winnipeg, Manitoba

I am very upset

AI Highlights
  • Viviscal is unavailable in stores for about 3 months across Winnipeg, Manitoba.
  • User spent over $200 in 4 months and can't complete the 6-month usage.

For about 3 months now Viviscal is not available in stores .It is completely gone from every store in Winnipeg , Manitoba.After trying it for about 4 months and spending over 2 hundred dollars on this product I cant even complete the sixth month recommended usage if I wanted to.I dont know how this company can just halt the supply of its customers like this.The viviscal company must be losing money also.

Pros:
  • It worked for me

Preferred solution: Deliver product or service ordered

User's recommendation: Stock up on this product.

View full review
Beth C Asc

Billed $252.90 for 1 bottle each shampoo & conditioner plus 1 box vitamins

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AI Highlights
  • Order placed May 30 with 4-6 week delivery; canceled within 30 days (6/14).
  • Billed on 8/6, 9/6, and 10/6 after cancellation; no product shipped.

Placed order May 30 with delivery in 4-6 weeks (Had to cancel within 30 days.) Canceled 6/14. Received email that someone would be getting back with me.

7 weeks later I received email that my order was canceled and I never received a product. In August, I received product that was canceled. August 6, I was billed again. Billed 9/6 &;;;;;; 10/6, I was informed that a new order was placed in August.

Why would I authorize $$149.78 to be charged to my account, again? Even with this new order, I have not received any product.

I have been billed $252.9o for one shipment on 2 different orders. Again, my new order was gladly canceled but billed on 10/6.

I do not want a new shipment.

I want the endless billing to stop.

My order should have been canceled within a few days of my request. I did not want a shipment, but I accepted it thinking that Viviscal had honored my request, but they did not.

Loss:
$253
Cons:
  • Does not deliver product as promised
  • Hate the shampoo and conditioner
  • Company does not exist at address

Preferred solution: Deliver product or service ordered

User's recommendation: Buyer be ware!

View full review
Donna B Zfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How do I cancel upcoming orders?

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AI Highlights
  • Cancel upcoming orders.
  • I was told to wait until August after a year.
  • I received another overpriced package with shampoo I never use.

Can anyone tell me how to cancel upcoming orders, please? I have called over a year ago and they said I had to wait till this August, so I did, yet they sent me another overpriced package with shampoo I never use.

Loss:
$50
Pros:
  • Like the supplement
Cons:
  • Hate the shampoo and conditioner

Preferred solution: Cancellation of upcoming auto ship

View full review
Anonymous
map-marker Duluth, Minnesota

Bad Service and Fishy tasting Capsules

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AI Highlights
  • I tried Viviscal for two weeks but disliked the taste and had a stomach ache.
  • I did not receive a refund or a return label; I wouldn't recommend this company.

I ordered Viviscal thinking this would be great for me my thinning hair!! Well I tried it for 2 weeks and I couldn't take the taste or the stomach ache it gave me, plus now that I have tried to get the refund and have never gotten the return label!! I would not recommend this company to anyone!

User's recommendation: don't buy

View full review
Anonymous

Close account

Make sure my account is closed. And any money owed to me, is put back in my account!!!

And don't send me any more products.

Thank you. Cindy Lowder

Loss:
$128

Preferred solution: Full refund

View full review
1 comment
Guest

i have used Viviscal for well over a year. Nothing, no hair growth at all.

Wasted my time and money and have canceled any further orders. Don't waste your money.

Chris P Enr

Speak to agent

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Cancel order now as I no longer use your product

Thank you.

Chris Poland

Preferred solution: Full refund

View full review
Anonymous
map-marker Salt Lake City, Utah

Close account

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Please close my account! I no longer want any of your products.

I have called 3 times now. And keep receiving packages.

Please don't send anything to me. I'm done with Vivscal!

View full review
Anonymous
map-marker Kansas City, Missouri

Thank you

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I hadn't received my shipment but thanks to a quick response it is on its way. Thank you so much!

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mickey m Zao

Your customer service refused to take a refund or send a label

AI Highlights
  • Refund or return label refused after repeated attempts.
  • Now they are sending to collections; label promised four times by mail and once by email.

After repeated attempts your customer service refused to take a refund or send a label. Now they are sending me to collections. i still have some product and will send it back if you can send me a label as promised 4 times, via mail and promised once via e-mail.

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