Vivid Seats Shinedown Concert Ticket Reviews

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The concert venue had been changed, which the boy was aware of, showing up at the correct place, but what none of us knew is that Vivid had cancelled the tickets I purchased, refunded the money to my bank account 6 weeks prior, and never notified me of that fact. The woman on the phone first apologized for their not notifying me, then later said they sent me an email. I checked all possible folders, and my trash file, and there was no message. So what was going to be a huge night for this kid I care for and wanted to gift with a memorable present, went straight into the toilet for him, his guest, and myself. I WILL NEVER USE VIVID SEATS...
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