Vivid Seats Janet Jackson Concert Ticket Reviews

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I bought tickets for Janet Jackson also. When the concert was canceled the first time ... I said ok I can wait 6 months it was being rescheduled from February 19 ,2016 (Sands Bethlehem, PA) to August, 2016. I was okay with that but now we have no reschedule date at all---. Who knows when it will be reschedule....I may not be able to attend if she ever rescheduled it. Allegedly after she has her baby??????? She may not physically even be...
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Anonymous

Anonymous they def are giving refunds for janet. i got a complete refund because the postponement date is indefinite. you probably got the new kid who didn't know any better. lol. call ...

Everybody knows that Janet Jackson has cancelled all of her concerts this year however, Vivid Seats claims that they are waiting to hear word from her that it is months after she has made the announcement. I don't want to go in 2017. Like all of the Ticketmaster customers, I want a refund of my money now. We should be able to decide as consumers if we are no longer interested in attending the concert a year later. This is just bad business and I...
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Anonymous

Anonymous We are having the same problem. As much as I love Janet and the entire Jackson family I don't have time to plan my whole year around her schedule. I will be contacting them to...

etc from purchasing any tickets from vivid seats. How can they have an agreement with an artist that has postponed a concert indefinitely..... What business practice is this? As a people we work real jobs and earn real money. Money that shouldn't be tied up in the unknown! Operating a business based on the semantics of indefinitely postponing a concert and not getting a refund, because Vivid Seats has stated that if Janet Jackson were to...
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Anonymous

Anonymous Your mission? Hahaha you're not important.

I bought Janet Jackson tickets and trying to get refund because she post pond twice. Vivid refused to refund my money because they said the show isn't cancel. Even though, they don't have the reschedule date. My advice is don't buy tickets from this site because they have the worst customer service and very deceptive policy .
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Anonymous

Anonymous Yea VIVID seats are legal scalpers!!!! I bought tickets to see AC/DC. CANT GET REFUND!! I did not pay to see Axl ROSE do AC/DC TUNES. I hate guns and roses!!!!! They s...

I purchased 5 tickets for the Janet Jackson concert for 2016. So far it has been postponed twice. In order for a refund the concert needs to be cancelled. Ticket master has given refund to their customers. This is totally a rip off. I will never purchase from Vivid Seats again. I will even pay a few dollars more so I know I am safe with getting my $$ back. I really blame Janet and Vivid Seats - I have never heard of an entertainer postponing a...
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Anonymous

Anonymous We have the same issue with Vivid Seats and we will never purchase tickets through this vendor again! We have $400 dollars tied up because Janet has yet to cancel her concert...

Anonymous

Anonymous I have the same issue with Vivid. All I can say is that I will never buy ticket from Vivid seats again

IN a perfect world, I would be writing about how much I enjoyed the Janet Jackson concert. HOwever, life happens and her concert has been postponed for the third time. I understand life happens, things change-what I don't understand is vivid seats refusal to refund my money. I will NEVER buy a ticket from you again Vivid Seat. YEp, Lesson Learned. Next concert its ticket master all the way. I hear they are refunding money...since you want...
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3.2
I didn't like
  • Need to change refund policy
#829562
Lesson learned. Policy is policy. But I will not be purchasing tickets from Vivid again. Friends who purchased through Ticket Master were able to receive full refunds. Customer service responded to my email quickly--thank you. I sent them a message just to check on any instance a postponed event can be refunded. I'm really still curious as to how long an entertainer is allowed to postpone an event. At some point, it would seem that they...
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I purchased Janet Jackson tickets for a Christmas gift on 12-21-15. On 12-25-16, her concert was postponed. I emailed Vivid Seats for a refund. I received no response or refund. I just called and a recording told me I could not get a refund because the concert was postponed not cancelled. It is 4-9-16. The concert has not been rescheduled and the news reports that she is family planning and is postponing again. After waiting 4 months, I...
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Anonymous

Anonymous I agree totally. My wife bought 2 tickets for my birthday in March to see Janet Jackson on 6/4/2016. We've been sending email requests for our refund of over $300, and no re...

Anonymous

Anonymous I'm trying to get a refund as well, especially after the news of her pregnancy that surfaced yesterday. It's shameful to hold on to fans' money for years. Vivid Seats has no...

I liked
  • It was easy to purchase tickets
I didn't like
  • Refund policy
  • No refund or response to a concert postponed 4 months later
#826691