Vivid Seats Hamilton Theater Ticket Reviews

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I bought two expensive tickets ($380 each) on Vivid Seats... I went through the checkout process and never saw tax etc... at some point I must have 'confirmed the purchase' because I got a receipt for $980... completely unitemized... I immediately called customer service and was told "sorry, there was a $180 service charge in the sidebar. you didn't see it? sorry. no we can't cancel it..." Three levels of customer service and they offered me $50...
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Be careful buying tickets on Vivid Seats. I am an avid theater goer, and am familiar with sections and seating, especially when it comes to seats that are markedly higher than face value. I am taking a group of HS Seniors to see the highly acclaimed and sold out show Hamilton. I have purchased an additional 10 tickets to this event on Ticketmaster and Stub Hub. I sought out Vivid Seats for the last 2 individuals who were added to our party. When...
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1.0
I didn't like
  • Ambiguity of seat location
#836106