Vivid Seats Drake And Future Concert Ticket Reviews

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For my birthday i decided to purchase two tickets for the Drake and Future concert from vivid seats an 2 hours before the concert. I placed my order through phone, and the marketing representatives confirmed my order. He informed that i should receive an email to verify the tickets. I did not receive an email and made that clear to him more than one. He said that it usually takes 10-20 minutes for the email to be sent. I made my way to the...
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1.2
I liked
  • Absolutely nothing
I didn't like
  • Return policy
  • Customer service
  • Very rude
#931684
For my birthday i decided to buy tickets for the drake and future concert yesterday on October 2nd. I placed my order through phone, the marketing rep told me you're all set and that you should receive an email with the confirmation in 10-20 minutes. The money was withdrawn from my account, I made my way to the concert, and i did not receive an email. I called them and i was put on hold for about 10 minutes, after which i was transferred to the...
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Bought two Drake tickets for last nights show and when we got to the scanner to get in he told us same tickets had been scanned 40 minutes prior. Our only recourse was to buy two new tickets which we did. I have tried calling Vivid Seats repeatedly today and there is no option to talk to anyone since the concert is in the past. I have been on live chat for over 1 and one half hours. Can someone please tell me if this is standard practice for...
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1.0
I didn't like
  • Problems and getting ripped off
#888526