Cathy M Bvh

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Verified Reviewer
| map-marker Leavenworth, Washington

Cannot reach you by telephone.you have a wrong address for my act-5350****

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I have called two numbers to change my address. Cannot reach anyone and my old address listed on your recorded message is incorrect

My address is1314 Poplar Avenue.

Wenatchee, Wa 98801

My. Act.

Number on back of my catalogue 5350****

This is. So FRUSTRATING

Cathy Miller

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User's recommendation: I can’t recommend this company when you cannot change your address

Lafonda Swz

Faulty product

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VivaTerra - Faulty product

My wife purchased a $110 "Root of the Earth" Large Basket (item V2110) from Vivaterra, about 2 years ago, which we use as a fruit bowl. We liked it so much that she ordered one as a gift to be shipped to her brother.

It arrived cracked, but the company promptly replaced it. He called today (about 6 months later) to say the new one had cracked.

My wife called the company again, but they said products older than 1 month were not covered, so we are out of luck -- and out $110 ! Needless to say we will not purchase anything else from Vivaterra (Madison, VA, vivaterra.com), and suggest that other buyers beware

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Loss:
$110
Cons:
  • Product quality
Reason of review:
Damaged or defective

Preferred solution: Full refund

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