summer b Omo

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| map-marker San Mateo, California

Vivant made my life a nightmare for over 4 months

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We sold our house with a vivant system in June. Our equipment was owned outright and purchased by us.

After twenty, yes twenty phone calls, they continued to bill us even though we shut down our account. We have made multiple calls, to billing, to moving, to collections asking for resolution- defending and having our call to them to cancel our service recorded.

We have been assured over and over the account is canceled and they continue to call, twice daily, every single day since June 1st to attempt to collect for service we cancelled. Apparently this company cannot communicate, document, or hold their word to assure us they will resolve.

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Preferred solution: Apology

User's recommendation: Never ever get via my service. Get a pit bull.

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