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Vitos Pizzeria

Vitos Pizzeria

www.vitospizzeria.com
What is your customer experience with Vitos Pizzeria?

Vitos Pizzeria Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vitos Pizzeria has a 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied; recent feedback highlights altered orders, missing toppings, and no refund or exchange after calling the Milton location.

Key Takeaways for Future Customers

  • Check location and website info before ordering; reviewers value these.
  • Expect limited support from customer service; ask about refund policy up front.
  • Vitos Pizzeria reviews note high price level for the experience.

Negative Feedback / Risk Areas

  • Customer complaints about altered orders and missing toppings.
  • Poor customer service response and no refunds or exchanges offered.
  • Dissatisfaction with discounts and special offers handling.

Positive Feedback

Reviewers value the website and location information.

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Media from reviews

Vitos Pizzeria - Poor customer service on Dec 16 2013
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Mahi M Ziz

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Poor customer service on Dec 16 2013

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AI Highlights
  • - We did not receive the tandoori pizza as ordered; toppings were missing.
  • - Milton staff advised calling the owner; no refund or exchange offered.
Vitos Pizzeria - Poor customer service on Dec 16 2013

We did not get what we ordered. We ordered the tandoori pizza with cilantro, ginger and green chillis.

It was modified as per cooks wishes. Toppings were missing.

Called Milton location I was advised by the call receiver to call owner at home because he did not know what to do after confirming with cook pizza was altered. No refund no exchange offered.

Loss:
$27
Cons:
  • Bs customer service

Preferred solution: Full refund

User's recommendation: Speak to someone that understands the issue the issue at hand. Call customer before modifications.

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