Anonymous
map-marker Jupiter, Florida

My Doctor suggested I do not need this vitamin.

I received the Order from Walmart. I Went to return the NOW Vitamin to Walmart with a copy of Shipping Order:vitasprings-422391. They would not accept it because the Order ID vitasprings-422391 dated 1/30/2024 was not correct. I have copies of the order and shipping. I would like to have a response as soon as possible
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User's recommendation: I have yet to hear from Vitasprings.

BAU H

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Verified Reviewer
| map-marker Houston, Texas

Tracking number

Updated by user Feb 23, 2024

No idea

Original review Feb 20, 2024
I need tracking number of my order W-422688 order on date 2/18/2024 for follow the shipping to receiving
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Fatimah M Eeh

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I have not received my order

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Good night I place an order on 10/31/23 . Presently I haven't received a tracking number nor any updates on my order 420674
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1 comment
Honesti Gcw

Thank you for your recent order with our store. Unfortunately, we regret to inform you that the items you ordered are currently sold out and are on back order from the manufacturer.

We have added your order to our waiting list, and we will charge your credit card and ship out your order as soon as the items are back in stock.

Rest assured that we will keep you informed by email with the latest updates on your order status. We apologize for any inconvenience this may have caused and appreciate your understanding.

Gianmarco Zcw

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Verified Reviewer
| map-marker Mount Vernon, Ohio

Issue with order

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I received an order that I had already received. I tried to contact Vita Spring to return this product and receive a refund. First, I could not reach a real person. Next, I was told by e-mail that it was to fill a back order that had already been filled. Now I have this stuff I don't want, was charged again and can't get my money back or return this product!! Very poor customer service! And buy from someone else!! I will not be placing any more orders with this company!
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1 comment
Guest

We apologize for the inconvenience caused by the delay in fulfilling your backorder. Unfortunately, we were unable to cancel your order before it was shipped because we did not receive your cancellation request.

Gianmarco Zcw

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Verified Reviewer
| map-marker Mount Vernon, Ohio

Issue with order

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They sent a product I had already received. Now I have to send it back and they are going to deduct shipping and a 15% restock fee. It was their mistake. Why should I pay for it!!!go somewhere esle
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User's recommendation: Order from another company

1 comment
Guest

We are sorry to hear that you are not satisfied with our service. Per our store's return policy, if a customer changes their mind, the customer is responsible for the shipping cost to ship back to us. A 15% restocking fee may be applied to all returns.

Fred S Seu

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Verified Reviewer
| map-marker Downey, California

Have yet to receive my order Believe they caused me to get nearly200 spam emails

I have a questionnaire but no order. I'd like to cancel it at this point, They have very many poor reviews
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Stay away They have a very poor reputation which I did not know about before dealing with them, , Very many poor reviews.\\ Avoid at all costs

Marlen C Nxj

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Verified Buyer
|

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Verified Reviewer

Where is my tracking number

Vitasprings - Where is my tracking number
Confirmation Order Date: 05/01/2023 Order Number: vitasprings-414491 I never get an email from yall,Also the money still in my account,I want to make sure the transaction went through?? Could someone contact me at 346-341-****
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Pros:
  • Products
Cons:
  • No number to call

Preferred solution: Deliver product or service ordered

User's recommendation: No yet

Anonymous
map-marker Conroe, Texas

Order # 414613

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I placed my order for Tri-Chromium 500 mcg + cinnamon 180 V caps, NOW Foods on MAY 11, 2023. I have not received a confirmation email or my Product and it is May 19 2023! WHERE IS MY ORDER??? EITHER SEND MY ORDER IMMEDIATELY OR REFUND MY MONEY!!!
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TammyNorcross68

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Verified Buyer
|

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Verified Reviewer
| map-marker Sliven, Sliven

Order status

Vitasprings - Order status
Both my orders were canceled, I ordered them in December 2022. I just received an email January 2023. I was so happy to find this CBD cream, and NOW its NOT coming. I just had total knee replacement done. This cream works the best. I really wish they hadnt canceled my orders. I dont know what to do now.
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Loss:
$106
Pros:
  • Non delivery
Cons:
  • None yet

Preferred solution: Deliver product or service ordered

Othello Exi

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Verified Reviewer

Haven't received my order

No any updates about the order No answer. Try to reach them. No answer, no updates on email. Never buy from this store!!!
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Preferred solution: Full refund

User's recommendation: DO NOT ORDER AT THIS COMPANY

Anonymous
map-marker Atlanta, Georgia

I have not recieved my order placed my 7/8/22

Usually have no problems with orders, but whats really going on they could politely refund my money back to card.
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Anonymous
map-marker Clarksville, Tennessee

Haven't received any product

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Where is the tea I ordered for Lucille Thompson It was ordered back in July 2021 status says it's been shipped but to where we have never received anything
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User's recommendation: Don't order from these people

Anonymous
map-marker Cuyahoga Falls, Ohio

Haven't received any product

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Never received or heard from company on my order. Tried to call but there system did not receive calls.
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User's recommendation: Beware

Anonymous
map-marker Naperville, Illinois

Still haven't received any product

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read previous crazy company to have a not solved issue asking for a review Please fix this. Come on now
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User's recommendation: You be the judge

Ara Sio

Order 940011****864010****96

I want to be the one intercepting the package. Please hold a post office this is my long my address
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Reason of review:
Order processing issue

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