Vitality Extracts Complaints and Reviews
I had the bracelet for less than two weeks, didn't even wear it everyday, but I've had a cold, so was wearing it daily for a few days, but not at night, one day at work, it just completely fell apart. Beads went flying everywhere and I cannot find any place on the sight to complain, see if I can get a replacement or refund. What a shame to lose a good customer. I was actually thinking of ordering some for friends. Never now! I wouldn't advise...Read more
Ordered car diffusers on 11/29/16 and as of 2/3/17 they have not arrived! Contacted them via email several times and after their initial, one-time response, never heard from them again. The tracking number they sent stops dead in its track on Dec. 5 in China. Wish I had read the reviews before I ordered. Will look for as many ways to shame this company via social media. The original response I received: For diffusers and jewelry it takes 14-28...Read more
I ordered my car diffuser on Dec 2, 2016. I have contacted them multiple times and they have apologized, and offered a 20% refund and I can keep my product once I get it. I decided to have faith and do that. Did not receive the refund and or the product. It is now 2-1-17. I asked for my order to be cancelled now. Obviously I am not the only one who has had this problem. should have checked the reviews before I bought it. Says it has been sitting...Read more
Short Review for February 15, 2017
by anonymous #1008944
Aside from stealing intellectual property of another company, they are also misrepresenting their products by using photos from Aroma Couture's items (and models) on their video, without permission. Attempts to contact them about this are presently without response.
Short Review for February 07, 2017
by anonymous #1004288
It's been over two months and I still have not received my order. I've been constantly emailing them about a refund and still haven't heard back. I'm not happy.
Vitality Extracts Shipping Service Review
by anonymous #1003923
Ordered a car diffuser and spent close to $50 and the product NEVER arrived and they don't reply back to regard the issue!! Total rip off website!
Delivery Service Review
by anonymous #1003303
I placed an order in November and still have yet to receive any of it. I initially was receiving responses a month after but now have still yet to receive a response and no product. I want a refund!!
Do not fall for the click bait in Facebook advertising for this company. I placed an order at the beginning of Dec for 2 car diffusers. I have never received the items. I followed up on 1/3 and received this response: I apologize for any confusion, we do show you placed your order on 12/03/2016. A request to cancel and get a refund would need to have been made within 3 days of placing the order. We are unable to stop the shipment, and cannot...Read more
I orders two car oil diffusers for Christmas and they have never arrived. Multiple emails have been sent, and at first they were replying and helpful and did issue a 20% refund, but when I said I needed my items by the end of the week or a 100% refund, they stopped replying and they do not answer phone calls or return them. I didn't even see the phone number on their website; my bank gave me an 866 number they had to try and reach them by. Since...Read more
I ordered 4 bracelets from them in beginning of Dec. for Christmas gifts. A week before Christmas I emailed them asking when I could expect the package. Well, that's when I found out, it's coming from CHINA. No where on their website does it say the product comes from CHINA. They responded that they would offer a 20% refund. I didn't take it at the time I jut wanted my package. It finally arrived in January. I emailed saying that now that it...Read more
Took my money . No product. No tracking number. No contact. Total ripoff!Read more
Ordered a diffuser and a bottle of oil on December 6th. I received the oil via USPS in about 2 weeks, but it's now been 6 weeks and I don't have the diffuser. David Klein stopped replying to my emails so I opened a Paypal dispute this morning. Minutes after I opened the dispute they responded to Paypal and provided them with the tracking number for the oil I ordered, even though I never got the diffuser. I provided Paypal with the bogus tracking...Read more
I ordered the essential oil car diffusers from this company the first of Dec. Because the website wasn't clear about the delivery date and receiving no tracking number, I called the number given for customer service. Granted it took several attempts to actually reach them, but I eventually got thorough. I was assured my item would be delivered before Christmas. When it had not arrive a week before Christmas I started to worry and started calling...Read more
I ordered 3 in car diffusers on december 2nd 2016. I still have had no replys to any of the 3 emails I sent requesting any information on possible. I also saw the updat about now shipping out of Salt Lake but have had no replys back on weather or not mine was. After seeing the last post it looks like it wasnt not. There is no number to reach anyone to ask any questions. So at this point im out $44. Buck and it looks like there are more of us.Read more