Reviews and Complaints about Vital Records
Birth Certificates
588
Consumer
reviews
reviews
3
companies
Reviewed
Reviewed
Death Certificates
51
Consumer
reviews
reviews
2
companies
Reviewed
Reviewed
Marriage Certificates
26
Consumer
reviews
reviews
2
companies
Reviewed
Reviewed
Military Personnel Records
8
Consumer
reviews
reviews
1
company
Reviewed
Reviewed
Divorce Certificates
3
Consumer
reviews
reviews
1
company
Reviewed
Reviewed
Related Categories
Top Rated Products and Services
Vitalchek Death Certificate
- 51 reviews
Vitalchek Birth Certificate
- 584 reviews
Vitalchek Marriage Certificate
- 26 reviews
Vitalchek Divorce Certificate
- 3 reviews
Companies that Offer Vital Records
Most Reviewed Products and Services
Vitalchek Death Certificate
- 51 reviews
Vitalchek Birth Certificate
- 584 reviews
Vitalchek Marriage Certificate
- 26 reviews
Latest Reviews
VitalChek - Pissed off momma
VitalChek
#1592473
I paid $37 on July 3rd for my daughter's birth certificate to be FedEx overnighted, here it is July 18th and I still don't have it. I have emailed several time with no response so I called on the 15th and was told that she was calling to check and would call me right back, she didn't call back so on the 16th I didn't have 40 mins to be on hold so I emailed them and I finally got a email back today July 18 saying the birth certificate wasn't on file, then was told it wasn't processed due to a name change, but there was never a name change. I would have been better off filling the paper out and mailing it in.
VitalChek - Cannot change or cancel an order
#1582387
I was trying to obtain the date that my previous marriage ended. They give you two options in the beginning of your order, Certified Copy or Informational Copy - they are both the same price. There is not other explanation. I chose Certified Copy since they were the...
1 comment
VitalChek - Worst experience ever
#1592280
I ordered a copy of a marriage certificate that I need for employment purposes on June 13th 2019. I have checked the website repeatedly and it never changes telling me it is processing.. I have called the customer service line and the girl told me she will send a...
VitalChek - I was charged $59.95 for a birth certificate that was useless
#1582327
I was charged $59.95 for a birth certificate that was useless. It came with a bright red stamp, in 2 places, which states "INFORMATIONAL NOT A VALID DOCUMENT TO ESTABLISH IDENTITY" When I called to get this fixed, I was on hold for nearly 20 minutes. The representative...
VitalChek Verified Representative
#1714108
Hello. We are sorry to hear that the type of certificate you received is not what you required. During the order process you are asked to provide the reason you are ordering t...
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1 comment
VitalChek - Took my money but no help
#1590911
I ordered a vital record through Vitalchek on June 13, 2019, paying $22. Today, July 17th, I checked the website and it says my record was mailed from on June 20th. When I called and told them that I hadn't received it, they said to call Fresno's record office. All...
VitalChek Verified Representative
#1718019
We are sorry to hear you are dissatisfied with your ordering experience. We work in conjunction with vital records agencies across the country and assume some of the processin...
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1 comment
VitalChek - Awesome Experience on BOTH Occassions
#1573993
My husband and I both needed a copy of our birth certificates. Mine from Louisiana and his from California. I went on the Louisiana Department of Health website where it told me I could order one online through VitalChek. I followed the link and placed my order. Later t...
VitalChek Verified Representative
#1710654
Hello! Thank you for ordering your birth certificates through VitalChek. We appreciate you taking the time to share your positive feedback regarding your ordering experience w...
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1 comment
VitalChek - Scam!!!
#1586400
After online payment when you think you ordered a certififief birth certificate you are told they are sending you an Application only!! I stopped payment at me bank. Why is this allowed to continue on the web??
VitalChek Verified Representative
#1716834
Hello. We are sorry to hear about your frustrating ordering experience. Please contact us with your order number so we can look into this and provide you with an update. The q...
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1 comment
VitalChek is a scam. They charge a non-refundable fee before you can see your order.
#1572497
I cancelled my order because, after placing the order online, expecting it to be a "express" process, I learned that 1: I needed to go to a notary and have a document notarized, and 2: it would take 10 to 14 business days to complete the order. There is nothing...
VitalChek Verified Representative
#1710183
Please contact us with your order number so we can assist you. The quickest way to reach us is by private message at Facebook.com/VitalChek. You can also call 800-255-2414 or ...
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1 comment
Please contact us with your order number so we can look into this for you.The quickest way to reach us is by private message at Facebook.com/VitalChek. You can also call 800-2...