Vital Essentials Raw Reviews
Vital Essentials Raw Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vital Essentials Raw has a 2.8 star rating from 1 review. Consumers are mostly neutral and value exchange, refund and cancellation policy and product diversity; price level reported as medium.
Key Takeaways for Future Customers
- Vital Essentials Raw reviews highlight price and value concerns after packaging and size changes.
- Expect variability in product quality for items like green tripe and freeze dried nibbles.
- Check return and refund policies before purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and website support.
- Returns and refund issues reported; some customers experienced vomiting or foul smells.
- Concerns about reduced ounces and higher cost leading to poor value.
Positive Feedback
Some reviewers note price as a pro and at least one successful replacement for an open defective bag.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vital Essentials Raw has a 2.8 star rating from 1 review. Consumers are mostly neutral and value exchange, refund and cancellation policy and product diversity; price level reported as medium.
Key Takeaways for Future Customers
- Vital Essentials Raw reviews highlight price and value concerns after packaging and size changes.
- Expect variability in product quality for items like green tripe and freeze dried nibbles.
- Check return and refund policies before purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and website support.
- Returns and refund issues reported; some customers experienced vomiting or foul smells.
- Concerns about reduced ounces and higher cost leading to poor value.
Positive Feedback
Some reviewers note price as a pro and at least one successful replacement for an open defective bag.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New packaging again, less product higher cost
- - We boost protein and fat in our dogs' raw diets.
- - It's costly, especially with three large dogs.
- - New packaging cuts ounces and raises cost.
Saddens me as this company is our go to to add more protein and fat to our dogs current raw diets. It is a supplement we add in.
No way could anyone afford to use this product only to feed a 60 plus pound canine times two and times three coming soon. No way! Its already costly beyond what you get in these small bags. Now its worse.
New packaging gives them an excuse to decrease ounces. And increase cost.
Terrible. Now I need to investigate alternative companies once again as the cost to feed three large dogs will put me out of house and home.
- Size
- Price
Preferred solution: Price reduction
User's recommendation: No. Search for other sources for better value. Quality is always a guess as you really never know until it’s too late. It’s a faith leap so try another company.
Bad green tripe
Made contact and discussed this issue ... they were help and I’m returning the open bag and they are replacing it..
- Price
- Returns
Bad green tripe
- - Dog vomited after green tripe; smells and freeze-dried upset its stomach.
- - Has 5 bags; 1 frozen green tripe open; seeks refund or return.
My dog just started vomiting. When I feed your green tripe smells and the freeze dried got me sick with a stomach issue!
I have 5 bag and store won’t take back! I have 1 bag of frozen raw green tripe open and am very concerned! I want a refund and you take your products back!
The beef freeze dried nibbles seems to do ok as a topper but I’m now wearing gloves! That was the worst stomachache/ flu ever so send me nibbles or full refund please!
Preferred solution: Full refund
Product has foul smell
All these products we bought form Amazon have a rotten egg stink.
Rabbit Nibs
Duck Nibs
Beef Nibs
Rabbit Ears
Chicken Hearts
Beware of raw bar
Got my dog a bully stick ( freeze dried) she was almost dead when I got to the vet. Small pieces (shards) can really screw your dog up.
BEWARE! No customer service.
VITAL ESSENTIALS RAW - BAD QUALITY
- - Received tripe with large chunks of cow belly.
- - No customer service response.
- - Website quality criticized.
- - Customer is dissatisfied with service.
Vital Essentials Raw is usually offers a great product. Today I opened my Tripe and found large chunks of cow belly.
I wrote and called but no one ever called or wrote back. These large pieces are ugly scary looking. No customer service. Hey VE invest in some service!!!
You would think that a company which sell to the PUBLIC wold be able to answer phone calls or their facebook page or website. Have you seen their website. Looks like my ten year old daughter wrote the pages.
For a CPG company they have along way to go to please customers. PISSED!
Vital Essentials-Dangerously Advising Pet Owners
- - The company gave dangerous raw food advice that disappeared after complaints.
- - Staffer Leslie described a cat starved for almost 3 weeks.
This company had been instructing pet owners to do harmful and dangerous things to their pets for probably years. Up until recently this company had this health advice that they are not even qualified to be giving, on their website! After an uproar of me and other have finally spoken out to them, suddenly it disappeared and they have different information on that page.
They tell people to transition their pets to raw food, that they should starve them if they wont eat it until they have no choice but to eat the raw. One lady that works there named Leslie told her story of how she let her cat starve for almost 3 weeks until it finally started eating raw. For those of you that are not aware, cats that don't eat can get Fatty Liver Disease which can kill them. This can take as little as two days to set in. I am FURIOUS about this!!! Leslie had the nerve to try and make a public apology and suddenly changed her story about what happened, not buying it, especially since this "advice" WAS on their webpage until enough people complained about it.
DO NOT listen to the *** these people try to tell you to do to your pets just to get them to eat THEIR food. TERRIBLE TERRIBLE TERRIBLE!!!!!!
Several people including myself have been trying to get in contact with the CEO of the company but so far have been unsuccessful as we are sure he/she is avoiding this issue at all cost.
This story is such *** There is no way a cat would wait three weeks to eat. I've had cats all my life, And they do train there owners the owners don't train them.
He was hungry enough to go out and catch a bird.
The food is five star food, That's all that matters. What a *** comment.
Replying to
Vital Essentials (Harmful Advice for Pets)
- - They were told to starve the cat if it won't eat and retry at next feeding.
- - Fatty liver risk is real; stay away and report the company.
I recently switched to raw diet for my cat (Vital Essentials). He (my cat) wouldn't touch the stuff so I called for some advice on how to get him to eat it. The lady I spoke to told me to not "give in" to my cat and that cats have a way of "training" their humans to give them what they want. She told me that if he wont eat it within 15 minutes, take it away and try again at the next feeding time and that if he won't eat just keep doing this until he does. She said it's normal for the cat to stop eating and lose weight. She told me that from her own personal experience, her cat stopped eating for about 3 weeks and finally started eating the raw. She told me to not let my cat not eating force me to give in and feed my regular food again.
Well this seemed rather off and not healthy. So I researched it and found that this was highly dangerous advice. I asked experienced raw feeders on Catster about this and seeked out advice from my vet afterwards. Cats can get seriously ill with fatty liver disease that can set in as early as two days without eating and this can kill them. I was shocked after finding this out that Vital Essentials would give me this advice.
My fellow cat owner friends did more research and found that this company has this TERRIBLE advice right on their website!!! They suggest pretty much the same thing right on there on how to transition a pet to raw food.
The lady from Vital Essentials that gave me this advice is named Leslie. She finally replied to my complaint by posting on the public forum herself and basically admitted that she said this all but that she wasn't "suggesting" I starve my cat. She then gave even worse advice by telling everyone they should mix dry kibble with the raw food which I found out is also dangerous to do as kibble slowly digests and can cause the raw to back up in the cats system.
STAY AWAY FROM THIS COMPANY!!! I am reporting them to the Regulation Board of Wisconsin, the BBB, PETA, and anyone else that can help bring justice.
The woman no longer works for the company. For a company promoting a natural carnivore diet, I think they are doing a *** good job.
Read the back of a commercial kibble bag and complain to them about killing your pets. They are the ones with the lawsuit right now.
This was years ago. Get over it and learn your facts, mixing kibble will not back up a cats digestive system lol.
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good grief.....as somebody else said here tripe is cow stomach.....give me a break. If the cow stomach scares you, don't buy it!
I sympathize with the yuckiness factor...I have never eaten menudo in my life.
BUT, I do know that tripe is loaded with beneficial enzymes and dogs thrive on it.
By far the best raw dogfood product ive found is Instinct raw. Give it a try.
And no i dont work for them and am not getting anything in return for saying this. Its an all around fine product.
Oh I love the irony of a screen name fckbigbusiness and you are touting the virtues of Natures Variety. They only happen to be the largest commercial raw and one of the largest kibble company's .
And no I don't work for Vital.
I'm currently feeding Vital Essentials and very happy with it. Just curious, is this what you feed?
I've been feeding Vital Essentials niblets to my pup. He used to love it. Now he's vomited it up a few times, won't go near it AND the last 2 bags have had an awful, chemical smell.
Tripe is cow belly. Just break it into pieces. :roll
An issue with these mom & pop dog food companies is they have no infrastructure. A couple major quality issues and the phones go unanswered....