Anonymous

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Verified Buyer
| map-marker Federal Way, Washington

Where is my order

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Vital Depot - Where is my order
I usually get the an order every 3 months and there very prompt and I get my order in about 3-5 days now that I need to have my order delivered before 3/1/24. They took 4 days or was it 5 to process it and I just got the notice that they are sending it to UPS but they havent even started shipping it yet I dont know what to do about this now. I just found my new address out but it is not effective until 3/2/24. Talk about stress.
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User's recommendation: Order way ahead of time

Tonda S Agn

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Verified Reviewer

Automatic Subscription

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Updated by user Aug 16, 2020

THIS WAS NOT VITAL DEPOT it was a scam see update.I placed an order from vitaldepot as I was on there an advertisement popped up. This was a free trial offer which was only $6.90.

A month later I was charged $89.95 on my credit card. On the charge invoice it shows MD COMPLEXION, which I thought was vitaldepot, the email is TRY COMPLEXIONMD. I called and the number says ON LINE ORDER SERVICE no company name.I called to ask what the charge was for again no name only says customer service. She talked over me saying what do you think of the product.

I told her I did not want it and I wanted a refund. She said I would receive an email with refund instructions I never did.The second month I received my bill and was again charged but this time 95.00 for (1) jar. I called and was told I had received an auto-ship of the product. I told her that I had not and that I did NOT want any Complexion MD anti-wrinkle cream.

I argued with the person on the phone who refused to give me a refund.She said I was on the subscription I said cancel it I never ordered it.Now I have 2 jars I never ordered ripped off for 184.95.

It is advertised as a trail for 6.90.This is a telemarking company with auto popups on streaming sites. It is NOT Vitaldepot the company is ADVANCED NUTRACEUTICALS.I did get the jars automatic and then charge automatic now have a mistake letter to my credit card company.

Updated by user Aug 10, 2020

No where on the advertisement did it say subscription or automatic paymentORDER NUMBER 885********

Original review Aug 10, 2020
I paid for the delivery of the free trial offer which was only $6.90. A month later I was charged $89.95 on my credit card. I called to ask what the charge was for. She talked over me saying what do you think of the product. I told her I did not want it and I wanted a refund. She said I would receive an email with refund instructions I never did. The second month I received my bill and was again charged but this time 95.00 for (1) jar. I called and was told I had received an auto-ship of the product. I told her that I had not and that I did NOT want any Complexion MD anti-wrinkle cream. I argued with the person on the phone who refused to give me a refund. She said I was on the subscription I said cancel it I never ordered it. Now I have 2 jars I never ordered ripped off for 184.95. It is advertised as a trail for 6.90.
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Loss:
$185
Pros:
  • Cheap
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not get any trial offers

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