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Vistry Group

Vistry Group Reviews

www.vistrygroup.co.uk
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What is your customer experience with Vistry Group?

Vistry Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vistry Group has a 1.0 star rating from 1 customer and overall sentiment is strongly negative; Vistry Group reviews emphasize dissatisfaction and unreachable support.

Positive Feedback

There are no positive comments in the available review; no praise for sales, build quality, or aftercare is recorded.

Negative Feedback / Risk Areas

  • Customer reports non-existent customer service and repeated call disconnects.
  • Serious property damage reported with no effective response, reflecting common Vistry Group customer complaints.
  • Delays or failures in callbacks and area manager contact escalate issues.

Key Takeaways for Future Customers

  • Check recent Vistry Group reviews before purchase and verify support availability by calling first.
  • Document all communications and be prepared to escalate if initial contact fails.
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Paul C Bfl

Outstanding flood to property

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Customer service is non-existent.
  • - If you get through, you're told you'll be connected to your area manager, then cut off.
  • - Calling back, no one answers.

Customer service non existent

If your lucky enough to through to anyone you are then told you will get put through to your area manager only to be then cut off, when you then phone back nobody answers.

Absolute disgrace

Loss:
$1000
Cons:
  • Customer service is a joke

Preferred solution: Apology

User's recommendation: Just try calling customer service before you think of buying one of these properties, see if anyone actually answers the phone

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