Anonymous
map-marker Colton, England

Can’t Get Hold Of Anyone For A Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been unable to get hold of anyone to process my refund. I cancelled my ticket which was refund protected.

The ticket was cancelled but they have refused to refund my money- I cannot get hold of anyone- their phone number is not made available- I have spent lots of time being tossed back and forth.

I absolutely regret buying from their website. I have sent several emails but received no reply.

I now have to go make a claim from my credit card company.

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Travel Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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