Visionworks # 550
I went into the store on 1/9/19, to waste time while I was waiting on someone. Just had my eyes exam from my doctor, so the CS lady said she could give me a good deal since I'm with lenscrafters, been with them for over 10+years. I called them today to see was my glasses ready at 9:30 am on 1/21/19. They said no. 17 min later they called me and said my len was broken so it will be another week. This is unbelievable, no sorry for the inconvenience, they did not even offer me more of a saving since I'm paying out of pocket. The cost was more but the CS Laise was so nice i decided to give it a try. I have never had to wait 3 weeks for glasses. Lenscrafters 5 to 7 days. I will never come back again, this is the worst and I'm a diabetic and I need new glasses every year.
Vision Marketing Chicago= Extremely Rude
My spouse purchased a spa package from Vision Marketing Chicago for a local spa. She explained to the sales lady that should could not purchase the package until pay day. The sales lady said she would take a check and not cash it until a later date. She cashed it immediately and it caused a few nsf fees. No big deal. don't post date a check i know. Well she called them to see if there was anything they could do. To make it short I ended up on the phone and the owner Mark Paulson was cussing at me and it was completely unprovoked. I couldn't believe it. At one point he kept yelling " Your a D#$%" over and over.He denied it and said he wouldn't even look into the problem. It was insane. I never called him a name or cursed or really even raised my voice. This man has real issues and I would not do business with this company.He also said he was going to call my employer and tell them how I was spending company time. I was not even at work. I hung up when he started saying " I will hunt you down".I am not exaggerating at all. Stay away from this company.
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