
Vision Source
Vision Source Overview
Vision Source has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient location, Selection.
Cons: And unprofessional, Customer service and customer retention is not foremost, Long wait times.Recent recommendations regarding this business are as follows: "Don't come here", "Don’t go to them".
Vision Source has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient location, Selection.
Cons: And unprofessional, Customer service and customer retention is not foremost, Long wait times.Recent recommendations regarding this business are as follows: "Don't come here", "Don’t go to them".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Insurance Plans Acceptance. The price level of this organization is high according to consumer reviews.
Media from reviews












This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Disrespectful staff
- Convenient location
- Rude and racist staff
- Long wait times
- And unprofessional
Preferred solution: Apology
User's recommendation: Don't come here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor Customer Service Resolution
- Selection
- Customer service and customer retention is not foremost
Preferred solution: I'd like for the eyeglass frames to be replaced.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad service
- Rude unprofessional
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go to them
Would not recommend to dead dog
Preferred solution: Let the company propose a solution
Worst experience i have ever had getting glasses
VISION SOURCE HUMBLE TX
Preferred solution: Full refund
Awful Service Vision Sourec Deerbrook Humble texas
Preferred solution: I have a solution form another provider, tell them to stop the lies and poor service
Vision Source - Eye Exam Review from Lawton, Oklahoma
Vision Source 8717 Hwy6N.Houston,TX 77095
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This is par for the course at Vision Source. The lens lab is run out of Minnesota somewhere, and turns out defective, scratched and otherwise damaged and imperfect lenses to customers on a regular basis, and the customer is then forced to either accept inferior quality control by the labs and franchises or have the frames and lenses replaced for months and months on end as a result.
The franchises are also flipped between doctors/owners on a regular basis, making accountability, refunds or even lawsuits difficult to manage, since by the time you try to take them to court over a year later you are then involving multiple franchise owners and employees in your ongoing complaints.
Buyer beware.