Visio
Visio Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Visio has 3.3 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buy a different TV", "To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units", "Pay the extra for the warranty! Or don’t get vizio", "Buy Visio and expect questionable support".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Visio has 3.3 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buy a different TV", "To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units", "Pay the extra for the warranty! Or don’t get vizio", "Buy Visio and expect questionable support".
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Los Alamitos, California
Not connected to Netflix’s
Answer the phone.
My TV is not able to connect to Netflixs.
Last night it worked tonight is doesnt. No change of cables or connections.
What gives?!?!?!
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Verified Reviewer
Amazon app not dupported
Representative had a good attitude. Also was friendly and tried to resolve the issue.
She was unable to do so. Amazon representative advised us that Visio was in contract negotiations to decide to continue to support the Amazon app.
I have two Vizio tv's. Will not buy another because of this chain of events.
Preferred solution: Samsung
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Amazon app not dupported
Visio stopped supporting Amazon video app. Amazon said that Visio was not attempting to negotiate new terms.
- Quit supporting amazon
Preferred solution: Apology
User's recommendation: Buy a different TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want to know if a visio sound bar model vvsb21ws is comparable to a 5.1 subwoofer
Yes this was not a complaint this was a informational inquirer I have been very satisfied with my unit I needed to know if the existing 5.1 visio I have would the subwoofer from that unit be comparable with the 3.1 visio I got at a goodwill for $7.00 and the remote work on the 3.1 also the remote yes subwoofer no from what the very helpful person told me but there's a way just open the 3.1 solder wires to the speakers and hook up to woofer and other speakers and it works old school technology thanks this is not a complaint
Sincerely
Roy S Valdez
- Need all visio units to be comparable with the bigger or smaller visio units
User's recommendation: To the visio family try to make all visio soundbars and woofers comparable with all exist ing family units
Cape Town, Western Cape
Owned 2 they both have issues
Bought a 2019 Vizio quantom X P-Series
Since the first day out the box the menus are super slow laggy, also 75% time the backlight wont turn off with tv and is left on all night cause I dont notice it till its dark, I will say they have a really good picture in my opinion, that one broke someone locked it over or something, so hoping maybe that one was just weird I bought a second one, same damn problems
User's recommendation: Pay the extra for the warranty! Or don’t get vizio
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Verified Reviewer |
Unity, Pennsylvania
Poor communications
Not good. Vizio ignores emails to corporate headquarters.
I have emailed Vizio corporate 2 times in the past 2 weeks and included a link to my review with no answer. Their failure to respond just shows how much they hold they hold their customers in contempt. I would say that they have a poor business model but in truth they apparently no business model other than to take the money run.
It was good for 6 months. Then the screen went out and I lost audio. Then the horror story of Visio's poor support communications began. The TV was still within years warranty, so I went to the Visio website to get information what the problem might be.
I supplied the serial and model numbers and photos of the issue as requested. A week went by with no response from Visio support,I called the support line. The service person I spoke to never mentioned receipt of the requested information, never explained what the possible problem might be. Without my knowledge, the rep scheduled a delivery replacement TV and setup service which I was never made aware of.
Being that I figured that Visio was not going to address the issue due to their non-response for an explanation, I went and purchased a new TV and put the old one in the dumpster. Yesterday I received an email from Visio about an impending delivery which had an odd tracking number. So this AM I called Visio about what they were shipping to me. That's when I became aware that they were sending a replacement and providing a setup service.
Had Visio responded in a timely manner and said that a replacement and setup would be provided, I would be $400 better.
The rep I spoke to this AM said there was nothing she could do seeing that I had already disposed of the old TV. This would have NOT been done had Visio responded to my initial request about what the problem might have been.
- Too many to list
Preferred solution: Refund AND apology
User's recommendation: Buy Visio and expect questionable support
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