Virtu USA
Virtu USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virtu USA has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Waterford, Pennsylvania
I am trying to replace an undermount sink for a 60 top purchased about 6 to 7 years.
I need a replacement undermount sink for a vanity that I purchased 6/7 years ago. Virtu USA could not help me because they only sell to retailers.
They gave me an email address to luxury living direct.
I've emailed and called, no response. Tried going through Home Depot where I purchased the vanity and they can not help me either
Providence, Rhode Island
Wrong Vanity Shipped, Cheap Broken parts from Virtu USA Vanities
Wrong Vanity Shipped, Cheap Broken parts from Virtu USA Vanities. Virtu USA shipped the wrong vanity and took a month to even admit it!!
Horrible customer service, and a huge pain to get spare parts. Over all low end cheap quality vanities, lot’s of chipped corners and even missing hardware. Felt completely exhausted by the end of it all, calling into their office to get help was a three ring circus trying to get to the right person. Seems like the quality of the vanity matched the quality of their service.
The seller was nice, it was this brand that is nothing but trouble IMO. Avoid.
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