Jadah Gfp

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Verified Reviewer
| map-marker College Station, Texas

Virgin Wines is indeed a scam.

I called Virgin Wines three times after I placed one order. 1st: I asked to cancel all the orders right after I placed it. The customer service told me all my orders had been cancelled and promised me I will receive the cancellation e-mail in 48 hours. 2nd: After two days, I called Virgin Wines again since I had not received the cancellation e-mail. The customer service told me this order has been processed so it cannot be cancelled. They only cancelled the future orders at last time I called. They told me they will send me a shipment confirmation e-mail with FedEx tracking number. Virgin Wines even told me I can call FedEx to refuse the on-the-way package by the tracking number. 3rd: After three days, I called Virgin Wines again since I had not received the tracking number. The customer service told me Virgin Wines does not have the tracking numbers for their customers to track the orders. She told me the order has been shipped through FedEx; and I have to obtain this tracking number through FedEx. There is no way Virgin Wines will know the tracking number of their shipped product since it is the response of FedEx. This madam also told me she is not the ladies I talked before so she does not know what they promised me. I asked to speak to her manager, and she hung me up. I called FedEx. FedEx told me there is no package coming to my address through them.
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I've been getting my wine from them for two years now...no issues whatsoever!?


Yo thats some BS! Thank you for your comment/review. Sorry for any losses though.

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