Tinashe K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brierley Hill, England

02 line

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Paying for the services I am not using. Every time I call to make changes, I am told they can't log into my account and I should go into the nearest shop with an ID.

However, when I go, they seem to face the same problem of not being able to log into the account.

I call again and I am told to go back to the shop. Nothing is being resolved.

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Loss:
$15
Pros:
  • Broadband is fast
Cons:
  • Pass details without consent

Preferred solution: Cancellation of the sim since l don’t need it and don’t use it.

Arwin Kio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aldershot, Hampshire

For puk code

Virgin Media O2 - For puk code

Got Nokia n gage and cant get to play games.

Had for nearly 20 years and would like to get up and running , my husband locked it through putting in the wrong code , its been sitting around for a while and would like to get up and running , bought with virgin at the time

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Adna Y
map-marker Colchester, England

They suck and they never help good half of them don’t speak good English so u never understand

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Dont like them they never help me they say its nothing we can do call that number then that number dont work waste my time all time

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Loss:
$5000

Preferred solution: Full refund

User's recommendation: Don’t

Anonymous
map-marker Zamberk, Ústí Nad Orlicí District

Cancel 02 service

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I AM 90 YEARS OLD in 2 weeks time and cannot afford the o2 service. I have not used it in any way, shape or form. I deleted the monthly payment before the first payment was due,.

Please acknowledge this message and please stop sending me demands

Thank youj

I remain a customer of Virgin Media

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Resolved
Katesha Mxw

Resolved: Hello I cancelled mobile Apple Iphone pro with...

Updated by user Nov 08, 2023

Company fixed the issue and I have been provided with apology. I resolved the matter by sending product back to VM O2 Griffin House. Everything was fixed in few days thank you

Original review Oct 08, 2023

Hello I cancelled mobile Apple Iphone pro with you and sent phone back to Griffin House on 4Th of October by registered post. You have not gave me a update on this matter I would appreciate it if you would!

I wish for my old contract back and I can afford that one. Thank you glenn Campbell 0739414**** glennstuartc@***.com

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