Virgin Holidays
Virgin Holidays Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Holidays has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hassle hassle hassle if no joy then small claims court", "Absolutely appalling service when it comes to refunds. I’ve wait over a year now. Virgin holidays did read my email sent through this very good service and did respond with an apology and an assurance I would have my refund in the next few days. That was over a week ago and still no refund.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Holidays has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hassle hassle hassle if no joy then small claims court", "Absolutely appalling service when it comes to refunds. I’ve wait over a year now. Virgin holidays did read my email sent through this very good service and did respond with an apology and an assurance I would have my refund in the next few days. That was over a week ago and still no refund.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Lowestoft, Suffolk
Failure to comply to agreed compensation
Virgin Holidays Case Ref: CAS-319179-G8K9J7 , Booking Ref: 666**** CRM:04310****
STILL nothing from you. Reminder you have until close of busienss on Friday 7 June 2024 before I take the next step in this complaint
You have been given an alternative email address of meganhooperdog@***.com but still you have failed!
You have also failed to answer the issue of the $800 Sandals points money that Virgin has and should have been refunded to us.
Ignoring me is not in your best interests
User's recommendation: Hassle hassle hassle if no joy then small claims court
London, England
No help at all
We had to cancel holiday last minute due to one of are children not being able to fly. I didnt expected any refund just the correct information to pass on to insurance company which virgin will not help with every phone number is a dead end local branch shocking and feedbackback home is a joke
Basingstoke, Hampshire
Refund
I was sent an email last October 2022 regarding a refund I was owed on a cancelled holiday during the Covid epidemic and how to claim it. The holiday Reference is 614**** and it was cancelled by Virgin holidays.
The amount Im owed is £95.57p.
Since receiving the said email I requested my refund the same day but nothing has been forthcoming. I have since requested this refund several more times but still no refund or any correspondence regarding this.
I am a loyal customer of Virgin holidays with two more holidays booked for this year alone so feel I am being treated very unfairly in this matter.
I would like some sort of response as soon as possible.
Regards Kim Sweeney.
User's recommendation: Absolutely appalling service when it comes to refunds. I’ve wait over a year now. Virgin holidays did read my email sent through this very good service and did respond with an apology and an assurance I would have my refund in the next few days. That was over a week ago and still no refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Do you do any charity work for families?
We are a family of 4 we have 2 sons a young adult with DS/autism & a teenager with autism. I know you think it’s a begging letter but this is real & it’s happening to us.
We have been homeless since August & things are looking grime for us. I am 60 & I never thought this would happen to us. We have never had a holiday well a holiday that we can not afford. My DS son loves Micky Mouse & my autism son loves animals.
It’s not their fault this has happened but they are struggling with it. I was just wondering if you had a charity that could help us while I am still ok health wise. Please we could do with a little Christmas magic as it would go a long way for us.
If you can’t ignore this email & if you don’t believe us contact shelter. Thank you so much Yours sincerely Tracey
Travel Agencies Expert Talks
Travel Tips: Airbnb VS Traditional Renting
Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
Companies Similar to Virgin Holidays
Ctrip
“I bought a flight from Ctrip (Booking # 168******** and 168********), Cathay pacific from Hong Kong to...“
Air Canada Vacations
“We booked the Air Canada Vacations Greece package trip: Island Discovery (12 days/10 nights). This trip...“
First Choice
“Dear partner, As part of a new prelaunch of activity, allow us to write to you to inform you that our...“
Kuoni
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.