Virgin Group
Virgin Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Group has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation says Don't bother.
Positive Feedback
Available feedback contains no clear positives; the single reviewer sought a refund for a voucher and disputed charges.
Negative Feedback / Risk Areas
- Virgin Group customer complaints center on billing disputes and unexpected charges to subscriptions.
- Reported issues with refunds being delayed or denied despite requests.
- Poor customer service experiences, including rude or unhelpful responses.
- Perceived high price level compared with value received.
Key Takeaways for Future Customers
- Check bills carefully and document charges before contacting support.
- Request written confirmation for refunds and subscription cancellations.
- Be prepared for prolonged customer service interactions when resolving billing or refund issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Virgin Group has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation says Don't bother.
Positive Feedback
Available feedback contains no clear positives; the single reviewer sought a refund for a voucher and disputed charges.
Negative Feedback / Risk Areas
- Virgin Group customer complaints center on billing disputes and unexpected charges to subscriptions.
- Reported issues with refunds being delayed or denied despite requests.
- Poor customer service experiences, including rude or unhelpful responses.
- Perceived high price level compared with value received.
Key Takeaways for Future Customers
- Check bills carefully and document charges before contacting support.
- Request written confirmation for refunds and subscription cancellations.
- Be prepared for prolonged customer service interactions when resolving billing or refund issues.
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Verified Reviewer
Bill enquiry
No because I wont get anywhere
Could go forever but wont because its a waste of time .Spoke to someone above usual people and he did the same denied everything even denied knowing yourself.That are rude and ignorant and lying swinesDo Do yt
Preferred solution: An apology and some form of compensation not money for the grief i received
User's recommendation: Don't bother
Hammersmith, England
Want a refund
Hi I bought the voucher for overnight stay in Yorkshire wolds. Ive requested a refund as I bought it by mistake .
Serial number E760****
PIN number H5LD
Ref number756****.
Please could you refund me asap .
Id result appreciate it . Thanks Janice Platt.
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