Zitlali Ujr

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Bill enquiry

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Overcharging on my bill my package was £50 per month but was charged £70 questioned them about it said i had added Netflix to the package which i had not as i already had it said would give me rebate after 3 months no change rang again said they would give me rebate but i had too cancel Netflix because they couldn't.Rang again next day same response but i told them you are taking the Netflix fee so its up its to you too cancel Could go forever but wont because its a waste of time .Spoke to someone above usual people and he did the same denied everything even denied knowing yourself.That are rude and ignorant and lying swinesDo Do yt
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Preferred solution: An apology and some form of compensation not money for the grief i received

User's recommendation: Don't bother

map-marker Hammersmith, England

Want a refund

Hi I bought the voucher for overnight stay in Yorkshire wolds. Ive requested a refund as I bought it by mistake . Serial number E760**** PIN number H5LD Ref number756****. Please could you refund me asap . Id result appreciate it . Thanks Janice Platt.
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