Sandra D M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I won a large sum of money 5 min after midnight on Friday to Saturday and waited all weekend and I was frustrated as to why I wasn’t reimbursed my winnings yet.

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This happened a few times last year and it was when I won large amounts. Same thing today. Friday midnight I won and not Saturday or Sunday or Monday have I been reimbursed. Thats frustrating because when I lose $50,000 to you , you get my money immediately. However when I win from you I am told I have to wait, show more identification. BUT AGAIN WHEN I LOSE TO YOU, I DONT ask you for proof now do I???
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Preferred solution: My winnings!!! ARE YOU PEOPLE SERIOUS???

Charles B Ugm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response

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Return phone calls and emails, are not responsive, so now Im really convinced that this company is a scam, unless proven wrong other wise. I put in $100 and won $90 profitnow I cant get my money.
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Loss:
$190
Pros:
  • Phone and email
Cons:
  • None responsive

Preferred solution: Apology

User's recommendation: Always look at reviews before taking chances with money, it’s a lot of crookes out her

Charles B Ugm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response and can't log in to withdraw

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Been calling for days and theres been no response from emails or calls, unbelievable, so now Im convinced that Ive been scammed.
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Loss:
$100
Pros:
  • Telephone and email
Cons:
  • None responsive

Preferred solution: Full refund

Anonymous
map-marker Millville, New Jersey

Can’t withdraw

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Customer service only answered twice and cannot reach anyone. $ Ive won $90 off of a $100, first time customer bonus. You only hear from them, when requested a call back, and thats rare.
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Anonymous
map-marker Jersey City, New Jersey

Call Ani is a simple email sent so I can reset my username and password and you guys can’t even send it to me

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Been trying to get in touch with someone just so I can get into my account and yall just keep taking me in circles and not even sending me the reset password thing in my email. I didnt never get it. This sucks.
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Manhal N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawals not working different state

I need to withdraw back to my PayPal. Would I deposit with it not letting me sign in and logged me out. Please call me at 248-802-****.
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Deposit and withdrawal

Jeffrey H Lle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trenton, New Jersey

Why is this id process taking so long

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I signed up over a week ago i submitted my identification the same day. My girlfriend signed up 4 days after i did and she is gambling right now so im trying to figure out what the problem is . Customer service keeps telling me tgeres a high volume of callers etc. Thats *** because my gf got her account varifyed in half the time. My identification is valid theres no dispute about my credentials so whats the problem how do u skip over my application and sign other people up.
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Carlos R Cqs

Can't get in my account

Can't get in my account is says it's closed.i would like to know why. This just happened after I changed my number
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Preferred solution: Access to my account and a little bonus for my trouble and

Anonymous
map-marker Rahway, New Jersey

My account

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I still haven't received the 300 I won yesterday in my account I was playing assain moon...the money should be I my Sofi account by now
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Anonymous
map-marker Blackwood, New Jersey

Questions about referrals

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My friend sent me a referral to join your online casino nj. and did not receive his bonus. Every time I call customer service the line is busy. Then when I try to do a chat, the website wants to charge me $1. I would think that your customer service can consider their members and member issues a priority!!!
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