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Virgin Balloon Flights

Virgin Balloon Flights

www.virginballoonflights.co.uk
What is your customer experience with Virgin Balloon Flights?

Virgin Balloon Flights Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Virgin Balloon Flights has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating; recent recommendations say "Don't buy". Customer service, discounts and high price levels are repeatedly criticized in Virgin Balloon Flights reviews and in Virgin Balloon Flights customer complaints.

Positive Feedback

No clear positives appear in the available reviews.

Negative Feedback / Risk Areas

  • Repeated cancellations and rescheduling leading to long delays and lost value.
  • Refunds and billing issues with payments held since 2019.
  • Poor customer service and lack of acceptable alternatives or exchanges.

Key Takeaways for Future Customers

  • Research recent Virgin Balloon Flights reviews before purchasing.
  • Consider payment protection due to reported refund and billing problems.
  • Expect potential scheduling uncertainty and limited customer support.
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Media from reviews

Virgin Balloon Flights - Don't buy
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Agata P Jxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't buy

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AI Highlights
  • - Don't buy.
  • - Booked flight for 3 years; changed dates 100 times.
  • - Birthday present; I won't recommend it.
Virgin Balloon Flights - Don't buy
Updated by user May 08, 2025

Wish to refund for virgin balloon flights as from last near 3 year's made so many bookings and all the time the flight was cancelled for all possible reasons. And virgin balloon flights could be refunded as the policy of virgin Experience. Wast my time.

Original review Apr 23, 2025

Don't buy. I've been booking a flight for 3 years.

I got it as a birthday present from my husband and I've celebrated my third birthday and we've only changed it to new dates 100 of times. I'm so tired of it that from now on I'll describe them everywhere I can on the internet and social media. Even if I finally manage to fly a balloon in a few years, the satisfaction is long gone. I doubt they even fly once a year for appearances.

I'm speechless. I definitely don't recommend it.

Loss:
$100

Preferred solution: Full refund

User's recommendation: Don't buy

View full review
Dawn W Ppi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy since 2019

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AI Highlights
  • - Booked two balloon experiences in 2019.
  • - Flights canceled the night before; bookings kept extending.
  • - Refused exchange; £200+ held since 2019.
Contains 1 confidential file for company representatives
Updated by user Oct 09, 2024

Still no resolution just constantly telling me to rebook all these years later and still no answers. Wouldn't mind if they offered another Virgin experience but they won't do that either.

Original review Oct 01, 2024

I booked two balloon experiences in 2019 for myself and my husband, I have constantly been trying to book this experience since this date each time they cancel the flight the night before and extend my booking date, I have asked for an exchange to another Virgin product which they have refused. They have had over £200 of my money since 2019 with nothing to show for it.

Loss:
$267
Cons:
  • Years later no experience

Preferred solution: Full refund

User's recommendation: Don't buy this product

View full review

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