Dawn W Ppi

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Unhappy since 2019

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Virgin Balloon Flights - Unhappy since 2019

I booked two balloon experiences in 2019 for myself and my husband, I have constantly been trying to book this experience since this date each time they cancel the flight the night before and extend my booking date, I have asked for an exchange to another Virgin product which they have refused. They have had over £200 of my money since 2019 with nothing to show for it.

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Loss:
$267
Cons:
  • Years later no experience

Preferred solution: Full refund

User's recommendation: Don't buy this product

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