Anonymous
map-marker Phoenix, Arizona

Billing.

You are charging my lifts to a credit card that no longer exists. I have changed it in Lyft, but I had two charges go the CC that does not exist. AUGUST 6, 2023 AT 6:27 AM AUGUST 6, 2023 AT 1:17 PM Both of these charges need to be backed out and the CC on file billed in their place.
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User's recommendation: Make sure you have the correct CC on file.

Kervens Wks

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

My driver never showed up and I was still charged

I called to see if I could get a refund and was directed to email. I will never use Lyft again. My wife and I stood in the rain for a half hour.
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Anonymous
map-marker Bellevue, Washington

They charge me $5.83 and added five dollars to it the next morning

They charge me $5.83 and added five dollars to it the next morning. Now they wanna charge me a dollar to speak to somebody about my situation Im not doing it Im gonna refuse charges and I will not recommend a Lyft to anyone ever again
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Lisa T Dni

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Verified Reviewer

I never took Lyft but the charged me $25 anyway