Francine C Zzk

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These people are liars & thieves

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VipSlots Casino - These people are liars & thieves
VipSlots Casino - These people are liars & thieves - Image 2

I played some free spins which in order to withdraw on no deposit bonuses or free spins a person has to make a deposit. I made a mistake & thought it was only $10.

But made one for the minimum of $15. I did a live chat after that cuz I still couldn't do a w/d. THEIR OWN AGENT TOLD ME TO JUST MAKE A DEP FOR THE ADDITIONAL $10. Which I did.

Well actually it was for $11. But that $11 has never been credited to my acct. So I did another live chat & even called. Was told they COULD NOT find the previous chat.

That the $11 was below their min & I had to make another deposit for the $25 at one time not in 2 sep deposits. Also, that I would have to request a refund with the wallet that I made the Bitcoin deposit through. That they don't receive deposits that are under the min. Therefore, they never receive my money, which is total bs & that I COULD NOT SPEAK WITH A SUPERVISOR.

These people are supposed to be an online casino. I know damn well they got that money cuz it went to their wallet address. I WAS ALSO HUNG UP ON TWICE! These people are the rudest customer service agents I've ever encountered.

They are LIARS & THIEVES!!! DO NOT GIVE THESE PEOPLE UR MONEY!!!

View full review
Loss:
$11
Cons:
  • Thieves
  • Supervisor refuses to speak with customers
  • Rude customer service

Preferred solution: Full refund

User's recommendation: Stay far away from these people

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