ViparSpectra Reviews
ViparSpectra Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ViparSpectra reviews show a 1.0 star rating from 2 customers and overall dissatisfaction, with recent recommendations to use another company and repeated notes about billing and customer service problems.
Positive Feedback
Customers note product intent and brand recognition, and some buyers received multiple units without shipping issues.
Negative Feedback / Risk Areas
- Reports of defective hardware such as nonworking dimmer switches highlight product quality concerns.
- Unanswered calls and slow responses reflect poor customer service and contribute to ViparSpectra customer complaints.
- High price level and unclear billing or refund handling increase perceived risk.
Key Takeaways for Future Customers
- Compare ViparSpectra to Spider Farmer or Mars Hydro before buying to evaluate value.
- Confirm warranty, return, and refund policies and ask about billing or subscription/auto-ship terms.
- Test units promptly and document any defects to pursue replacement through customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ViparSpectra reviews show a 1.0 star rating from 2 customers and overall dissatisfaction, with recent recommendations to use another company and repeated notes about billing and customer service problems.
Positive Feedback
Customers note product intent and brand recognition, and some buyers received multiple units without shipping issues.
Negative Feedback / Risk Areas
- Reports of defective hardware such as nonworking dimmer switches highlight product quality concerns.
- Unanswered calls and slow responses reflect poor customer service and contribute to ViparSpectra customer complaints.
- High price level and unclear billing or refund handling increase perceived risk.
Key Takeaways for Future Customers
- Compare ViparSpectra to Spider Farmer or Mars Hydro before buying to evaluate value.
- Confirm warranty, return, and refund policies and ask about billing or subscription/auto-ship terms.
- Test units promptly and document any defects to pursue replacement through customer service.
Defective Spectra VIPAR grow light
- - One of four Spectra VIPAR grow lights PRO SERIES has a defective dimmer.
- - The light stays at maximum.
- - Seeks replacement dimmer switch.
I purchased 4 Spectra VIPAR grow lights PRO SERIES , and one of them the little black dimmer switch is defective, the light stays on at maximum.
can you please send me a switch to control the dimmer ,
if i can do a Facetime call with you i will do it.
my phone number is 613-869-****
Thank you
Jim Lofaro
1453 Morley Blvd.
Ottawa Ontario
K2C 1R4
CANADA
Information
Why would I use they're products when they don't answer the phone. Looks like Spider Farmer or Mars Hydro will be the way to go.
User's recommendation: Use another company
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