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No Refund in Galveston, TX

We made our reservation for reserved parking well in advance online. Our cruise was set to sail 04/28/2019. In March 2019, our son became sick and passed away in April 2019. On 04/23/2019 I contacted Jennifer at VIP parking and was told we would receive a refund via check of the original amount paid $120.46. I have called and emailed several times for two months. We have received no contact or refund from the company since I cancelled my reservation.
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#1575586 Review #1575586 is a subjective opinion of poster.
Pros
  • Location to royal caribbean ship
  • Ease of online reservation
Cons
  • Vip will not return my phone calls or emails
  • Have not received refund check been two months
Reason of review
Return, Exchange or Cancellation Policy
Loss
$120
Preferred solution
Full refund

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Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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