Hadiya Uoi

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Verified Reviewer
| map-marker Las Vegas, Nevada

There terrible

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I would like corporate. I've been going here over 7 yrs my car had a issue come to find out it was a fuse they charged me 390dollars for 25 min work. And banned me for asking questions.

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User's recommendation: Stay away

tracy f Kva

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Verified Reviewer
| map-marker Las Vegas, Nevada

VIP Auto Service Center on 5150 West Charleston Boulevard my $2,500 and did not fix my car I was supposed to just get my brake lights done and my brakes but they didn't diagnose what I needed to get d

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VIP Auto Service Center on 5150 West Charleston Boulevard my $2,500 and did not fix my car I was supposed to just get my brake lights done and my brakes but they didn't diagnose what I needed to get done which is the alternator and other things which supposed to have got done, then after they take my money they made recomendations on fixing the altanator for 599.96,saying the alternator is going bad,1,250 fo timing belts,650 for cooling fan,1159.96 for motor mounts they are rip off do not use this company VIP on Charleston is a rip off you going to be Towing your car away from there instead of rotten in your car . And the manager Nathan smiling in my face knowing he wasn't doing anything to help me and took my money my $2,500 and didn't fix my car I had to tow my car away from that shop don't use these people it's a rip off run for your life because they trying to get your money and they don't do nothing ,they deserve no stars.their mecanics don't give accurate diagnostics for your car.

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Loss:
$2700

Preferred solution: Full refund

James W Foz
map-marker Las Vegas, Nevada

File a complaint

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VIP Auto Service Center LV 4 - File a complaint

they didn't want to change my oil it was 20 minutes before close located on Sahara in Las Vegas NV and lied about what oil to use!

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Pros:
  • Location is close
  • Open on weekend
Cons:
  • Improper prioritization of service vs mistakes

Preferred solution: Free oil change

User's recommendation: don't go

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