Vionic Group
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Vionic Group Overview
Vionic Group has 2.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "With caution", "Good luck", "Only for the comfort with the shoes", "Either go somewhere else or be positive your shoes will fit", "Buy from a store who handles returns or don't buy at all".
Most users ask Vionic Group for the refund as a solution to their issues.
Vionic Group has 2.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "With caution", "Good luck", "Only for the comfort with the shoes", "Either go somewhere else or be positive your shoes will fit", "Buy from a store who handles returns or don't buy at all".
Most users ask Vionic Group for the refund as a solution to their issues.
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Baltimore, Maryland
Resent order (1-40*-***-****)
User's recommendation: With caution
Orlando, Florida
Care for shoes
User's recommendation: Good luck
Credit on return made
Preferred solution: Nothing at all, it's not about me receiving something
User's recommendation: Only for the comfort with the shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Help with refund
Preferred solution: Full refund
User's recommendation: Either go somewhere else or be positive your shoes will fit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
Impossible Return Process
Preferred solution: Full refund
User's recommendation: Buy from a store who handles returns or don't buy at all
Ville Platte, Louisiana
Credit on return of black slippers to large
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Euless, Texas
Resolved: Terrible service.
Company fixed the issue and I have been provided with discount on future orders.
User's recommendation: Don't use their customer service department. Not what they promised.
Product is no longer for QVC
Preferred solution: Deliver product or service ordered
User's recommendation: This pandemic has set this company back but they will be number 1 again.
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Pick up the phone, and sit on hold. I have never had a problem physically speaking with a cs rep. What is wrong with people avoiding speaking to a live person?