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Vio Bank

Vio Bank

www.viobank.com
What is your customer experience with Vio Bank?

Vio Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Vio Bank 2.4 star rating based on 5 customer reviews; Vio Bank reviews show consumers mostly dissatisfied with mixed recommendations.

Key Takeaways for Future Customers

  • Consider alternative banks; reviewers advise there are better options.
  • VPN login restrictions may affect remote access and online banking.
  • One reviewer reports a positive experience with transfers and deposits.

Negative Feedback / Risk Areas

  • Multiple customer complaints about rude customer service.
  • Problems with ACH setup, refunds, and canceled or unauthorized transactions.
  • Account access and beneficiary update frustrations.

Positive Feedback

One customer was very satisfied and found staff informed and helpful about external transfers and deposits.

View full overview ›

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Show reviews that mention
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Julane Tbo
map-marker Riverside, California

Money I transfer is not shown as available balance

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The customer service rep was very rude. She was not friendly at all and just very rude. I dont know if I want to keep my money here

Preferred solution: Apology

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Jewett Drg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beware rip off

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After initial deposit they failed to set up ach to my other account. They then would not return the $5000.00 initial deposit because the amount was too low to write a check.

User's recommendation: stay away a lot of better options out there

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Quantina Xvj

Sakwiecinsk@***.com

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AI Highlights
  • VIO Bank blocks sign-in when using a VPN.
  • They want a fix to allow VPN sign-in so VPN can keep traffic safe.

VIO Bank is the only banking, credit card, and shopping website that will not let me sign in using a VPN. Please tell me how we can fix that so I don't can rely on the VPN keeping my internet traffic safe.

User's recommendation: Find a bank that allows VPNs. They almost all do.

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Demario D Gfr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel transaction

Contains 1 confidential file for company representatives

I did not authorize the transaction, please cancel. It is urgent, please call me at 864894****. Somehow, my card was billed and I need my money back.

Loss:
$68

Preferred solution: Full refund

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Resolved
Anh P Zmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Re: Beneficiary

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I need update my beneficiary. Please give me instruction.

My email address: anhphan2750@***.com

Thank you!

Anh Phan

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Dallin Qxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Information

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Very satisfied , so informed and helpful, got all the information that I needed regarding transfer and deposit from external accounts.

User's recommendation: All is great

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