Johnathan D Trh

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Verified Reviewer
| map-marker Vallejo, California

Checking on order

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I ordered 'Johnnie Taylor Looking a Soul Singer' over a month ago but never received it. I have a credit of $59.40 and have asked many times how to use it, but I never got an answer.

I tried using the credit, but there's no place to do so at checkout. I have a ton of patience.

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Resolved
Victoria L Ler

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Verified Reviewer
| map-marker Denver, Colorado

Resolved: V.lopeznegrete@***.com

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Updated by user Oct 19, 2024

Company fixed the issue and I have been provided with apology. They provided instructions on how to solve the problem.It seems to be resolved

Updated by user Oct 07, 2024

I gave my brother a 6 month subscription. he has not been able to finalize signing in - No one is responding to my request for help

Original review Oct 04, 2024
I'm writing to request assistance activating a gift subscription I purchased for my brother. He's been experiencing difficulties completing the account setup process, specifically at the step where he needs to choose a 'track' and records.

My brother has attempted to activate the account on both his computer and phone, but he's unable to progress beyond the track selection screen. He has successfully set up the account and redeemed the gift, but he's stuck at this final step regardless of his selections. My brother's email is alexlopeznegrete@***.com. Please provide guidance on how to resolve this issue.

We'd greatly appreciate any troubleshooting steps or assistance you can offer to help complete the activation process. If you need any additional information or details about the account, please let us know; I have cc'd my brother on this email so you can respond directly.

Thank you for your time and assistance. Victoria Lopez Negrete.
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Pros:
  • Great options
Cons:
  • Poor customer service

Preferred solution: Help setting up

Anonymous
map-marker Christiansburg, Virginia

Can’t view my account

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Cant view my account I havent talked to anyone or heard from anyone or had anything resolved fffffrediculios

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User's recommendation: I say stay away

Carole S Cgn

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

No delivery of purchased gift card

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Contains 1 confidential file for company representatives

No electronic delivery of a purchased gift card. No answer to multiple email inquires , phone out of service

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Loss:
$50
Cons:
  • Do not respond

Preferred solution: Full refund

User's recommendation: Do not use this company

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