VinRecordsOnline Com
VinRecordsOnline Com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in VinRecordsOnline Com reviews with reports of deceptive subscription billing, high price levels, poor search results, and limited product offers; one agent, Neena, issued a refund and closed an unwanted account.
Positive Feedback
Customer service agent Neena handled a refund and account closure successfully, showing refunds can be obtained after complaint.
Negative Feedback / Risk Areas
- Recurring customer complaints of a pre-checked subscription leading to unexpected $18.95 six-month billing.
- Very small print opt-out buried in checkout, creating deceptive subscription and auto-ship concerns.
- Poor responsiveness from customer service and limited value from discounts and product diversity.
Key Takeaways for Future Customers
- Read checkout fine print closely to avoid subscriptions and billing surprises.
- Expect to pursue refunds and escalate if initial service lacks clear communication.
- Consider alternative providers if price level and search results matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in VinRecordsOnline Com reviews with reports of deceptive subscription billing, high price levels, poor search results, and limited product offers; one agent, Neena, issued a refund and closed an unwanted account.
Positive Feedback
Customer service agent Neena handled a refund and account closure successfully, showing refunds can be obtained after complaint.
Negative Feedback / Risk Areas
- Recurring customer complaints of a pre-checked subscription leading to unexpected $18.95 six-month billing.
- Very small print opt-out buried in checkout, creating deceptive subscription and auto-ship concerns.
- Poor responsiveness from customer service and limited value from discounts and product diversity.
Key Takeaways for Future Customers
- Read checkout fine print closely to avoid subscriptions and billing surprises.
- Expect to pursue refunds and escalate if initial service lacks clear communication.
- Consider alternative providers if price level and search results matter.
Media from reviews
CARHISTORY.US.ORG DECEPTIVE PRACTICES
- - VINRECORDSONLINE links to carhistory.us.org and runs sites in several states.
- - Florida search had a pre-checked subscription causing a $18.95 charge.
VINRECORDSONLINE is associated with carhistory.us.org which operates several sites in different states. In doing a supposedly $1 (One Dollar) search with the Florida version apparently VINRECORDSONLINE has a OPTION for a subscription that is ALREADY CHECKED.
One must UNCHECK this option to avoid additional charges. Well, it must be in very small print, because I missed it AND was charged $18.95 the first of SIX months subscription. No wonder my bank asked if I really did this. I did a CHAT on which I was able to discover their connection to CARHISTORY.US.ORG.
and after I complained/threatened the claim I will be refunded funds and my account (that I did not know I opened) will be closed. As the Zen Master says, we'll see. Stay Tuned.
BTW. The search results were poor to nil.
- Neena on chat refunded charge and closed the unwanted account
- Very small print contains opt-out to avoid further charges
- Deceptive practices
Preferred solution: Full refund
Fraud alert
- - Charged $18.95/mo for six months; no bill.
- - Signed out as a guest; charges began; on hold 30+ min; never answered; beware VINRECORDSONLINE.COM.
Charged $18.95 a mont for six months. Never received a bill, never an email or anything from this group.
I had signed out as a guest. Not creating an account. Well, guess what. Of course, they stareted charging anyway.
They wanted to rebate back one month!!!!! I wanted to speak to a supervisor, I have now been on hold over 30 minutes. Do you think they will ever answer? Neither do I .
I will let the phone sit to see if they ever answer. I am sure they will not. Beware of VINRECORDSONLINE.COM. THis is the shell company used by the theives.
Please do not do business with either group.
Beware, beware, beware, beware, beware. UPDATE: never did answer
Preferred solution: Full refund
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Hello,
I'm sorry you had a bad experience with our company and I would like to offer a full refund immediately. Please contact me via email at support@vinrecordsonline.com or by phone at 855-549-1873 today for a full refund.
Thank you,
Andy Wright
support@vinrecordsonline.com
855-549-1873