Anonymous
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#1080858 
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CARHISTORY.US.ORG DECEPTIVE PRACTICES

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1.2
VINRECORDSONLINE is associated with carhistory.us.org which operates several sites in different states. In doing a supposedly $1 (One Dollar) search with the Florida version apparently VINRECORDSONLINE has a OPTION for a subscription that is ALREADY CHECKED. One must UNCHECK this option to avoid additional charges. Well, it must be in very small print, because I missed it AND was charged $18.95 the first of SIX months subscription. No wonder my bank asked if I really did this. I did a CHAT on which I was able to discover their connection to CARHISTORY.US.ORG. and after I complained/threatened the claim I will be refunded funds and my account (that I did not know I opened) will be closed. As the Zen Master says, we'll see. Stay Tuned. BTW. The search results were poor to nil.
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Loss:
$19
Pros:
  • Neena on chat refunded charge and closed the unwanted account
Cons:
  • Very small print contains opt-out to avoid further charges
  • Deceptive practices
Reason of review:
Order processing issue

Preferred solution: Full refund

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Helpful
Anonymous
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#1029361 
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Fraud alert

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1.3
VinRecordsOnline Com - Fraud alert
Charged $18.95 a mont for six months. Never received a bill, never an email or anything from this group. I had signed out as a guest. Not creating an account. Well, guess what. Of course, they stareted charging anyway. They wanted to rebate back one month!!!!! I wanted to speak to a supervisor, I have now been on hold over 30 minutes. Do you think they will ever answer? Neither do I . I will let the phone sit to see if they ever answer. I am sure they will not. Beware of VINRECORDSONLINE.COM. THis is the shell company used by the theives. Please do not do business with either group. Beware, beware, beware, beware, beware. UPDATE: never did answer
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Loss:
$122
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Comment
5
1 comment
vinrecordsonline
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#1346583 
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Hello,

I'm sorry you had a bad experience with our company and I would like to offer a full refund immediately. Please contact me via email at support@vinrecordsonline.com or by phone at 855-549-1873 today for a full refund.

Thank you,

Andy Wright

support@vinrecordsonline.com

855-549-1873

Reply
1

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