Doreen h Ace

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Verified Reviewer

I need help instructions a video n steaks never got anything in box except deer w lights that's it NOTHING ELSE PLEASE HELP ME!!

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Upset need help w assembly n whatever used to assemble n help please...I'm excited it looks great but have no clue how to assemble n theres no steaks in the box i cannot afford to go out n buy things to get this done finished n in the yard...please help me as soon as possible ... Very eager to display in our yard ..may be my father's last Christmas...

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Preferred solution: Instructions, video perhaps, clear instructions n steaks n whatever holds it together n holds it to ground....

User's recommendation: It's beautiful but cannot put together lack of any instructions no steaks or 4 ft

Anonymous
map-marker Atlanta, Georgia

My order was peeling

Vingli - My order was peeling
Vingli - My order was peeling - Image 2
Vingli - My order was peeling - Image 3
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Vingli - My order was peeling - Image 5

My order was damaged. The paint is peeling on most items.

I have taken pictures and sent them forward. I need a shipping label to return it.

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Leon B Vll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Information

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My request was for information only, there was no problem, just could not find any way to contact customer service.

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Joshua S Tam

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mill Valley, California

We bought 2 night stands and they didn’t come with the front of the drawers.

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Vingli - We bought 2 night stands and they didn’t come with the front of the drawers.
Vingli - We bought 2 night stands and they didn’t come with the front of the... - Image 2
Vingli - We bought 2 night stands and they didn’t come with the front of the... - Image 3
Vingli - We bought 2 night stands and they didn’t come with the front of the... - Image 4
Vingli - We bought 2 night stands and they didn’t come with the front of the... - Image 5

Missing parts we bought 2 nightstands and both boxes are missing the front of the drawers. This is ridiculous. I've tried for days and weeks to get an answer from you guys.

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Loss:
$200
Cons:
  • Bad quality

Preferred solution: Full refund

User's recommendation: Answer your email plus have a phone number been trying to reach you for weeks

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