Vine Vera
Reviews and Complaints
Horrible and expensive
Ripped off
It may have made my skin cancer worse.
I had a friend that used this product for a couple weeks and raved about it. I bought the resveratrol thermal mask, the serum, peeling gel and moisturizer.
The mask dried up in 2 months. It is suppose last 2 years, and the moisturizer has actually done something to make my basal cell skin cancer grow. Do not get suckered in. Not only did this product cost me a lot of money to purchase, it cost me doctor bills and new scars.
My friend has since had some problems as well.
They even put her on some direct ship plan and charged her card the original $700 that they claim it to cost and sold to her for $150 and a replenish guarantee at the same price. She has declined the charge and didnt accept the package. They are now threatening legal action for well over $1000. For a product she didnt order or accept.
My friend was scammed at our state fair. I got it at our local mall.
I now let them talk to me as long as they want and I just keep wasting their time. I figure if they are talking to me, they arent scamming someone else.
I feel ripped off
These salespeople are overwhelming the harass you if you try to walk away . I went to the mall feeling overwhelmed and one off these ppl got a hold of me and said you need desperate help let me help you so i went and as he's trying out out all these moisturizers and mask and peeling gels i noticed 2 hrs had passed i tried leaving so he brought someone else convincing me to buy their products i felt like they were getting mad and possessive i felt scared so i said ok ill buy 1 and they pressured me into buying 800 worth .
When i got home i noticed all the bottles were half way empty . I dont know what to do how can i get my money back ,??
Does not work
Horrible Alergic Reaction.
- Allergic reaction
- No returns even though allergic to the product
I loook older.. Now in the face
Scammed
No receipt from purchase; (which I have to take some accountability for! Went to return the products next morning within 24 hours and was informed no returns.
Got my credit card statement following month and was charged $668.00. Disputed the transaction. When I disputed it, they sent me two copies of my charge papers that I had signed, it stated on one receipt that I got with my disputed statement saying I had signed for it and one slip stated fourteen days to return. Other slip stated had to be done within 24 hours.
Which I had tried! I had returned to them the next morning within twelve hours. Refused to let me return products. Tried to contact company and did not hear from anyone, FRAUD.
When I did receive receipts one said twenty four hours to return and the other receipt states fourteen days. I was not working and couldn’t even afford groceries.
Reported to better business bureau. Stay away from this company.
- Poor return policy
- Price and return policy that was made up
Preferred solution: Full refund
I was ripped off
Vine vera scam
The saleswoman approached me at Tacoma mall Washington. The product she sold was not sealed had no expiry date an when i got the receipt it said non refundable .
These salespeople are very aggressive and rude . On top of that the product it self is very nasty like the company . The product started to give burning sensation it was difficult to wash A thin film of this product wont clean off .
My face turn red trying to get it off .The 150 $ are out of my pocket .It feels like highway robbery to me.And we get looted for being polite . I will never be polite to such people ever again .Lesson well learned.
- High pressure sales someone says no need to leave them alone
Preferred solution: Full refund
Kiosk gone!
Aweful
Vine Vera is Garbage
There's some sorcery that makes this crap work at a demo, but it produces no lasting results. The products simply do nothing that a $6 bottle of moisturizer won't do.
I followed the directions exactly - use the eye syringe cream once a week for three weeks, use the serum in the morning. If anything, my eyes look worse.
The gave me a fake phone number at the event where I purchased this trash, which was disconnected when I tried to call after the first month when it became obvious this stuff was garbage. I'm out $450, and when I put in a dispute through AmEx, the dirt bags that sold it to me had the nerve to accuse me of fraud.
- Products or the customer service
- Products
Preferred solution: Full refund
What a scam!!!
ALL OF THIS IS 100% TRUE!!!!
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Vine Vera should come with a WARNING that reads their product is NOT for highly sensitive skin. Furthermore, lack of district supervisor in professionalism in customer service (at Toronto Premium Outlet Mall area) to deal with an exchange, or refund, for expensive product that should NEVER have been recommended (misleading sales pitch) is outrageous. Thank goodness Sephora professionals in product knowledge saved my face!