Anonymous
map-marker Logan, Utah

Horrible and expensive

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At a convention they had venue. Pushy salesman. Could hardly understand him. After $6300.00 on credit cards the skin care turned me into hives and swollen eyes. They refused to return money and left the convention. Stuck with payments. FRAUDS...SCAM AND RIP OFF.
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Karen S Mdo

Ripped off

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I bought a tube of this cream at an exhibition in March 2018. The sales person assured me that the cream would last for a year or more depending on how often I use it. I followed her instructions for the first 10 days. I maybe used it 10 times total after that. The tube (which is brown in color so you are unable to see how much is inside) is now empty. I cannot believe I paid over $200 for this product. Where is the integrity with this company? What can be done??? I need some satisfaction for spending this amount of money on a product that ran out well before it should have.
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Loss:
$200
Reason of review:
Not as described/ advertised
Featured
Karyn E
map-marker Tulsa, Oklahoma

It may have made my skin cancer worse.

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Vine Vera - It may have made my skin cancer worse.

I had a friend that used this product for a couple weeks and raved about it. I bought the resveratrol thermal mask, the serum, peeling gel and moisturizer.

The mask dried up in 2 months. It is suppose last 2 years, and the moisturizer has actually done something to make my basal cell skin cancer grow. Do not get suckered in. Not only did this product cost me a lot of money to purchase, it cost me doctor bills and new scars.

My friend has since had some problems as well.

They even put her on some direct ship plan and charged her card the original $700 that they claim it to cost and sold to her for $150 and a replenish guarantee at the same price. She has declined the charge and didnt accept the package. They are now threatening legal action for well over $1000. For a product she didnt order or accept.

My friend was scammed at our state fair. I got it at our local mall.

I now let them talk to me as long as they want and I just keep wasting their time. I figure if they are talking to me, they arent scamming someone else.

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Lani G Bip

I feel ripped off

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These salespeople are overwhelming the harass you if you try to walk away . I went to the mall feeling overwhelmed and one off these ppl got a hold of me and said you need desperate help let me help you so i went and as he's trying out out all these moisturizers and mask and peeling gels i noticed 2 hrs had passed i tried leaving so he brought someone else convincing me to buy their products i felt like they were getting mad and possessive i felt scared so i said ok ill buy 1 and they pressured me into buying 800 worth .

When i got home i noticed all the bottles were half way empty . I dont know what to do how can i get my money back ,??

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Reason of review:
Poor customer service
Connie s Ren

Does not work

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It doesn’t feel like the same stuff they put on my eyes.
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Jerry B Fyg
map-marker Los Angeles, California

Horrible Alergic Reaction.

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I had a horrible allergic reaction from the product. I have skin lesions, swollen and bruised areas around the eyes, nose and lips. Any place that I touched my skin after touching my face. I had a swollen tongue and difficulties breathing. It was horrible, and I am still having problems. The FDA needs to investigate this company and this product. I emailed the representative. Her responses were as if nothing was wrong. I telephoned, they offered to give me more products. That is a laugh - if I am having an allergic reaction, why would I want more product. Also, one of the containers is empty. They refuse to give a refund.
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Cons:
  • Allergic reaction
  • No returns even though allergic to the product
Reason of review:
Allergic Reaction to product.
1 comment
Guest

Vine Vera should come with a WARNING that reads their product is NOT for highly sensitive skin. Furthermore, lack of district supervisor in professionalism in customer service (at Toronto Premium Outlet Mall area) to deal with an exchange, or refund, for expensive product that should NEVER have been recommended (misleading sales pitch) is outrageous. Thank goodness Sephora professionals in product knowledge saved my face!

Anonymous

I loook older.. Now in the face

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Yes...to all of the above;.its been 2 yrs since I bought product I believe.. I look older now than I did..before I bought the product. It was sold as "facelift" in a jar ..to plump up my skin..it appears to have done the exact opposite.. My facial skin has lost plumpness.. In Areas where I 've put product on my skin. I,m responding on this blog looking to see if anyone else , using these products has had a Negative reaction on their skin over time?. I, am wondering if there are any active lawsuits, against Vine Vera, at this time. Please reply.
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Reason of review:
Bad quality
1 comment
Guest

Lionese skin care and D'or skin care are the same company, google D'or Skin care, I think it was on Ripoffreport.com that people were talking about a class action lawsuit. I really hope you guys do it.

Janice K Xyz

Scammed

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No receipt from purchase; (which I have to take some accountability for! Went to return the products next morning within 24 hours and was informed no returns.

Got my credit card statement following month and was charged $668.00. Disputed the transaction. When I disputed it, they sent me two copies of my charge papers that I had signed, it stated on one receipt that I got with my disputed statement saying I had signed for it and one slip stated fourteen days to return. Other slip stated had to be done within 24 hours.

Which I had tried! I had returned to them the next morning within twelve hours. Refused to let me return products. Tried to contact company and did not hear from anyone, FRAUD.

When I did receive receipts one said twenty four hours to return and the other receipt states fourteen days. I was not working and couldn’t even afford groceries.

Reported to better business bureau. Stay away from this company.

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Cons:
  • Poor return policy
  • Price and return policy that was made up
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Marlene S Opt

I was ripped off

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I went to a home show in Sheridan Wyoming and sat for a sample testing of the product and before I knew it I was charged $269 plus dollars. I tried to get out of it but was was bullied by the sales staff present. They even tried to get me to purchase a $2700 3 step skin system and kept lowering the price all the way down to $450. The only way I got out was with the help of my husband but not before I was charged $268 plus tax.
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Reason of review:
Problems with payment
Anonymous

Vine vera scam

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The saleswoman approached me at Tacoma mall Washington. The product she sold was not sealed had no expiry date an when i got the receipt it said non refundable .

These salespeople are very aggressive and rude . On top of that the product it self is very nasty like the company . The product started to give burning sensation it was difficult to wash A thin film of this product wont clean off .

My face turn red trying to get it off .The 150 $ are out of my pocket .It feels like highway robbery to me.And we get looted for being polite . I will never be polite to such people ever again .Lesson well learned.

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Loss:
$150
Cons:
  • High pressure sales someone says no need to leave them alone
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I too had a same experience the persistent sales person would not let me walk out. To save myself creating scene I stepped in and she started demonstrating the eye syringe.

She said it cost $700 but works miracles. She applied few drops on my eye bag it seemed to work. I was still hesitant to buy and told her I was running late for another appointment. Then she said she will give it to me for $149 after applying her employee discount.

Well I bought I started to use but after 5 days of use it was finished.

This is the time I felt I was fooled and scammed by giving me used item. Learnt a lesson, never get into this kind of scammers.

Porchia Iwv
map-marker Vancouver, Washington

Kiosk gone!

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I bought a hair products at a kiosk in the mall and was supposed to have a 30-day exchange guarantee and when I went back they were gone within a month.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Aweful

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I was pretty much pressured plus never got a receipt and was not told there was a “No refund policy!!! I just got screwed out of $540.00!!! I’m a retired lady on a limited income!!!!!
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Reason of review:
Return, Exchange or Cancellation Policy
Ashari Nmi
map-marker Los Angeles, California

Vine Vera is Garbage

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There's some sorcery that makes this crap work at a demo, but it produces no lasting results. The products simply do nothing that a $6 bottle of moisturizer won't do.

I followed the directions exactly - use the eye syringe cream once a week for three weeks, use the serum in the morning. If anything, my eyes look worse.

The gave me a fake phone number at the event where I purchased this trash, which was disconnected when I tried to call after the first month when it became obvious this stuff was garbage. I'm out $450, and when I put in a dispute through AmEx, the dirt bags that sold it to me had the nerve to accuse me of fraud.

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Loss:
$450
Cons:
  • Products or the customer service
  • Products
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Ashari Nmi

After two disputes through AmEx, Vine Vera is still refusing to refund my money for the utter failure of their products to do anything they said they would do.

I'll be filing with the Better Business Bureau.

Anonymous

What a scam!!!

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I was flat out lied to! This product is a scam! Feels like toothpaste and flakey once it dries. Told I could get a refund if not satisfied with eye trio set which cost me well over $500.00!! I was optimistic it would work as promised! A total rip off! When I reviewed bill once at home...noticed "NO REFUNDS"!! LIARS, NEVER AGAIN. I WILL TELL EVERYBODY I KNOW AND ALL OVER WEB! People work hard for their money to get taken advantage of by your flat out lying staff!! Now I notice in line is over half of the store prices!? Wtf is that about?? Better business bureau will be hearing from me!!
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Tulsa, Oklahoma

ALL OF THIS IS 100% TRUE!!!!

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they scammed my grandma into $1000 telling her each of these things!
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Reason of review:
Problems with payment